District Manager

District Manager

Caliber Car Wash is seeking a dynamic and results-driven District Manager to lead the operational performance, people development, and business results of up to eight express car wash locations in the Dallas/Ft. Worth area of Texas. Reporting directly to the Chief Executive Officer, the District Manager is responsible for coaching and developing Site Managers, driving operational excellence, growing Limitless Wash Club memberships, and ensuring every location consistently delivers the Caliber standard of service.

The ideal candidate is an engaging and influential leader who thrives in a fast-paced, multi-unit environment. They possess strong business acumen, develop talent at every level, embrace data-driven decision-making, and inspire teams to achieve outstanding operational and financial results. Above all, they lead with integrity, cultivate winning teams, and exemplify the WashWise leadership philosophy in every interaction.

Duties & Responsibilities

Leadership

• Mentors within his/her operational area to ensure a high level of engagement and success
• Maintains availability for development of all operations team members.

Maintain Culture

• Support, reinforce, and align decisions with Caliber's Mantra and Core Values.

Training and Development

• Trains and develops SMs; manages career expectations for the management-level team members
• Clearly conveys standards and ensures constant pipeline of managers is readily available.

Operational Assistance

• Assists SMs to ensure car washes deliver the Caliber Standard with exceptional Customer Experience and Quality.

Leverage Support

• Utilize support managers to identify and mitigate any needs in current business quality.
• Manage expectations of Support Managers in the planning, development, and execution of operational improvement projects.

Develops and Manages Business Planning Processes

• Works with the SMs to develop, implement, and manage a business plan for each wash
• Analyzes external and internal environments to detect where improvements may be made and how those improvements should be implemented.

Manage Strategic Initiatives

• Understands and delivers the purpose and requirements of all Company programs.
• Leads his/her respective Operational Area in the execution of these programs.
• Directly accountable to develop strategies & directs support for marketing, training and other support functions.

Financial Accountability

• Maintains full responsibility for financial performance directly impacting car wash operations. Oversees the financial performance of his/her team of SMs
• Works with the finance team to analyze individual car washes and the district; makes recommendations for improvements.
• Accountable to all aspects of the car wash EBITDA – planning, management, and performance.

Financial Analysis

• Analyzes business trends and financial data to assess and improve district performance, both operationally and financially.

Qualifications

Education

• High School Diploma or GED required; College Degree preferred

External Candidates

• Minimum of 18 months of multi-unit management with a proven record of success required, preferably in the carwash or similar quick-serve style industries.
• Minimum of 2 years of single-site management with a record of success in increasing site's volume and revenue or promotions to higher-volume sites.

Internal Candidates

• Minimum of six months as a Caliber Store Manager (12 months preferred)
• Must be in good standing with a proven performance record and multi-site experience
• Demonstrated career progression within an organization
• Car wash industry knowledge with a track record of achieving KPIs
• Strong understanding of P&L and overall site financial performance
• Proven experience in staffing, development, and retention
• Proficient with Microsoft Office, ADP, Sonny's, Asana, and adaptable to new systems

Additional Requirements

• Ability to lead, motivate, and develop managers to drive higher performance
• Ability to align with Caliber's culture by balancing accountability with approachability
• Ability to manage district-level operations, including basic administrative and fiscal responsibilities
• Proactively identify and resolve operational, interpersonal, and customer service issues
• Strong interpersonal, communication, and problem-solving skills
• Ability to set goals, develop action plans, and execute across individual sites and the district
• Ability to evaluate performance, provide feedback, and hold teams accountable to expectations
• Demonstrated self-awareness and willingness to learn and improve
• Ability to meet physical demands, including lifting up to 50 pounds, bending, kneeling, reaching, and ascending or descending stairs or ladders

Physical Requirements

• Ability to sit for extended periods of time while driving, flying, or in meetings.
• Ability to operate a motor vehicle safely and responsibly.
• The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
• Close visual acuity to perform an activity such as developing material; viewing a computer terminal; extensive reading.
• May be required to lift, carry, push, or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

Benefits

Monthly Bonus PotentialHealth InsuranceVision InsuranceDental Insurance401(k) with Company MatchVacation Paid Time OffPaid Sick LeaveOn-Demand PayCell Phone Reimbursement - Company VehicleCompany-Paid & Floating HolidaysEmployee Assistance ProgramCompany-paid & Voluntary Life InsurancePet InsuranceShort-Term Disability InsuranceLong-Term Disability InsuranceDiscounted tickets and more!

The perfect candidate will meet Caliber standards and exemplifies the Caliber Core Values:

C onsistent, A ccountable, a L eader, has I ntegrity, strives to B e the Best, E fficient, and R espectful.

Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.