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HR Manager/ HR Business Partner - Corporate ER & Compliance

Newegg

Key Responsibilities

  1. Complex Employee Relations
  • Lead end-to-end ER investigations covering harassment, discrimination, retaliation, policy violations, and workplace conduct issues; produce defensible written findings.
  • Serve as the single point of contact for sensitive separations, mutual separations, and reductions-in-force; partner with Legal on documentation and risk mitigation.
  • Advise managers on conflict resolution, performance concerns, accommodation requests (ADA/FEHA), leave interactions, and grievance handling.
  • Build and maintain ER case tracking and reporting; identify systemic trends and recommend policy or training interventions.
  • Manage EAP escalations and act as a confidential channel for employee concerns escalated to corporate.
  1. Performance Management
  • Own the corporate performance management framework - calibration, PIP design, mid-cycle interventions, and termination decisions.
  • Coach people managers on delivering difficult feedback, documenting performance concerns, and structuring corrective action plans.
  • Translate performance data into actionable insights for leadership; flag flight risk, low-performer concentration, and managerial gaps.
  • Partner with Talent Development on capability uplift programs that address recurring performance themes.
  1. Compliance & Policy
  • Lead compliance with federal employment regulations (EEO, FMLA, FLSA, ADA, NLRA, Title VII) and California-specific statutes (FEHA, CFRA, PAGA, Wage & Hour, AB 1825 training, AB 5).
  • Maintain and refresh the Employee Handbook, ER playbooks, and corporate HR SOPs; ensure timely updates following regulatory changes.
  • Conduct or coordinate internal compliance audits (I-9, classification, leave administration, recordkeeping).
  • Manage state and federal agency interactions (DFEH/CRD, EEOC, DOL) with Legal oversight; prepare position statements and respond to charges.
  1. Leadership Communication & Presentation
  • Present ER trends, compliance posture, and policy proposals to executive leadership; translate legal nuance into business-actionable narratives.
  • Build executive-ready dashboards on ER caseload, performance distribution, and compliance KPIs.
  • Facilitate manager training on people-management fundamentals - investigations, documentation, accommodation, termination.
  1. HRBP / Partner Activities
  • Serve as primary HR partner to assigned corporate functions; coach leaders on org design, engagement, and talent moves.
  • Collaborate with Talent Acquisition, Total Rewards, and Talent Development on cross-functional initiatives.
Must-Have Qualifications
  • Bachelor's degree in HR, Business, Industrial Relations, or related field (Master's / JD is a plus).
  • 6+ years of progressive HR experience for HR Manager track; or 4-5 years HR experience for HRBP track.
  • Demonstrated ownership of complex ER investigations end-to-end (at least 20+ cases with documentation).
  • Deep working knowledge of California employment law (FEHA, PAGA, wage & hour, leave laws).
  • Strong written and verbal English; ability to deliver concise, evidence-based presentations to senior leadership.
  • Experience drafting position statements or working alongside outside counsel on agency charges.
Nice-to-Have
  • PHR / SPHR / SHRM-SCP / SHRM-CP certification.
  • Bilingual Mandarin/English - strong plus
  • E-commerce, retail, or technology industry background;
  • Prior experience supporting a publicly traded company (SOX-adjacent HR controls).
Vacancy posted more than 2 months ago

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