Head of AI-Driven Programmatic Success
Anthropic
Anthropic is seeking a senior leader to architect and run programmatic Customer Success at scale. You will define the customer journey, tiered activation motions, and AI-powered engagement plays that drive habitual Claude usage across a broad customer base. You will partner with Product, Partnerships, Growth Marketing, and Strategy to move customers from signed contracts to deeply embedded, outcome-centric usage at scale. Experience building scalable CS programs is essential.
#J-18808-LjbffrVacancy posted 4 days ago
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