Security Officer

Security Officer

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

The Security Officer ensures a safe, secure, and welcoming environment for all guests, curators, and visitors at Dellshire Resort. This position protects the property and assets by performing routine patrols, monitoring activity, responding to incidents, and maintaining detailed documentation while exemplifying the resort's values of hospitality, integrity, and professionalism.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Patrol resort grounds, buildings, and parking areas to detect and prevent unauthorized activity, safety hazards, and security risks.
• Monitor surveillance systems, fire panels, and alarm systems; respond immediately to irregularities or emergencies.
• Greet and assist guests, curators, and vendors with professionalism and courtesy while maintaining confidentiality and composure.
• Respond promptly to medical emergencies, disturbances, and guest or curator concerns, following established safety and incident response procedures.
• Complete detailed incident and shift reports with accuracy and clarity.
• Enforce resort policies, procedures, and safety regulations in a fair and consistent manner.
• Collaborate with management and local authorities as needed in emergency or investigation situations.
• Conduct key control and property access audits.
• Support lost and found procedures and ensure proper handling and documentation.
• Participate in ongoing safety and emergency response training.

What are we looking for?

Who You Are

• High school diploma or equivalent required.
• Prior security, law enforcement, or military experience preferred; hospitality environment experience a plus.
• Valid driver's license and clean driving record.
• CPR, First Aid, and AED certification (or ability to obtain within 90 days of hire).
• Strong communication and interpersonal skills with the ability to remain calm under pressure.
• Ability to maintain confidentiality and exercise sound judgment in all situations.

Join us in creating something extraordinary. Apply today to bring your passion for hospitality to Dellshire Resort—where every protector tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation: $17.00 - $17.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.