Plumbing Manager

About the Role: We are looking for an experienced and reliable Plumbing Supervisor to lead and support our growing team. This is a working leadership role - you will not only supervise a team of plumbers but also run residential plumbing service calls, generate revenue, and lead by example in the field. The successful candidate will balance hands-on service work with leadership responsibilities, ensuring quality, performance, and customer satisfaction across the board. This role requires strong technical knowledge, leadership skills, and a commitment to providing excellent service.

About Us: At A/C & Plumbing Doctors, we outperform the competition by prioritizing people - our customers and our team. We specialize in high-quality plumbing and HVAC solutions and have built a reputation rooted in honesty, integrity, and reliability. Our work environment is supportive, fast-paced, and focused on helping you grow. We're proud to be a team that has fun, takes pride in what we do, and values work-life balance.

Key Responsibilities:

• Supervise and coordinate the activities of plumbers and plumbing apprentices.
• Plan, assign, and review plumbing tasks and projects.
• Conduct performance evaluations and provide training and development opportunities.
• Oversee the installation, repair, and maintenance of plumbing systems, including pipes, fixtures, and equipment.
• Actively run plumbing service calls to assist customers, generate revenue, and model best practices in the field.
• Ensure projects and service calls are completed on time, within budget, and to the highest quality standards.
• Read and interpret blueprints, specifications, and codes to ensure compliance.
• Conduct regular inspections of plumbing work to ensure compliance with standards and regulations.
• Implement and enforce safety protocols and procedures.
• Address and resolve plumbing-related issues or emergencies promptly.
• Communicate with clients to understand their needs and provide solutions.
• Provide estimates and quotes for plumbing services.
• Maintain positive relationships with clients, contractors, and suppliers.
• Manage inventory of plumbing supplies and equipment.
• Ensure tools and equipment are properly maintained and in good working condition.
• Order materials as needed and ensure timely delivery to job sites.
• Assist with budgeting and cost control for plumbing projects.
• Participate in meetings and provide updates on project status and team performance.

Qualifications:

• 5+ years of proven plumbing supervisor or leadership experience
• In-depth knowledge and understanding of plumbing systems and trades
• Ability to read, interpret, utilize, and train on manuals, schematics, and control circuits
• Technical aptitude with knowledge of local codes and a resourceful, solution-oriented mindset
• Excellent leadership skills with the ability to mentor and motivate a team
• Strong verbal and written communication skills
• Detail-oriented and highly organized with the ability to manage multiple priorities
• Proficient in common computer software and general software navigation
• Customer-focused, with a commitment to delivering outstanding service
• Professional, presentable, and takes pride in workmanship

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You'll Want to Work Here:

• Core values that we live every day - not just words on a page: Honesty, Integrity, and Reliability.
• Performance Pay directly tied to results - Get what you deserve
• Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future - 401(k) with company match
• We invest in your future - leadership training that directly results into bigger career opportunities.

Join A/C & Plumbing Doctors, where honesty, integrity, and reliability drive our success.


A/C & Plumbing Doctors is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.