Project Manager Supervisor

Project Manager SupervisorBe part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo, ND or Sioux Falls, SD or Grand Forks, ND.Job SummaryThe Project Manager Supervisor provides project management leadership for managing projects. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.ResponsibilitiesLeads and supervises staff and ensures employees are performing job responsibilities, meeting established goals, and ensuring the company's high-quality standards.Works closely with Border States leaders and stakeholders to provide project management for the assigned projects to meet and exceed sales and gross profit objectives.Manages the project and team from the planning phase to the completion of each assigned project which may include bidding, day-to-day customer service support, and managing product categories.Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.Coaches the team to be responsive to customers with timely follow-up on technical inquiries and requests.Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.Consistently provides responsive, quality service to customers, including timely follow-up on technical inquiries and requests.Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.Provides assistance in product evaluations, inventory management, pricing development, and other related services.After bid date, follow-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.Responsible for the completion of each assigned project. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery or other customer service/credit areas.QualificationsMinimum of a business or trade degree preferred or the equivalent in work experience. Minimum of 2 years of prior customer service, quotation or sales experience with strong knowledge of electrical products and utility systems preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Ability to read, write, and speak in English preferred. Prefers strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.Skills and AbilitiesFor PRVI, technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred. For PRV, technical ability to read specifications and drawings highly preferred. Excellent interpersonal, written, and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.Physical RequirementsLift and carry requirements (weight and frequency): Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101+ lbs. - Not at all Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Occasionally Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Continuously Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Not at all Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Frequently Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Occasionally Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a fork lift) - Occasionally Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Not at all