Revenue Cycle & Patient Access Lead

Job Description

Job Description

Overview

The Revenue Cycle / Patient Access Coordinator is responsible for managing and supporting Revenue Cycle and Patient Access operations with a strong focus on Epic applications and workflow optimization. This role partners with operational, clinical, and technical teams to ensure efficient scheduling, registration, referral, and revenue cycle processes while supporting Epic implementations, system enhancements, and ongoing operational excellence. The Coordinator serves as a key liaison across departments, helping to drive issue resolution, governance activities, project planning, and continuous process improvement.

• Coordinate and support Revenue Cycle and Patient Access initiatives, ensuring alignment with organizational goals and operational priorities.
• Provide subject matter expertise in Epic Revenue Cycle applications, including HB, PB, and/or claims.
• Support Epic implementation, optimization, upgrade, and enhancement projects by coordinating activities, tracking milestones, and facilitating communication among stakeholders.
• Collaborate with operational leaders to improve scheduling, registration, referral management, and revenue cycle workflows while identifying opportunities for process improvement.
• Assist with governance activities, issue tracking, prioritization, and resolution across Revenue Cycle initiatives.
• Coordinate cross-functional efforts between Patient Access, Revenue Cycle, Clinical Operations, Information Technology, and executive leadership.
• Monitor project progress, identify risks and barriers, and escalate issues as appropriate to maintain project timelines.
• Support operational readiness activities, including workflow validation, testing coordination, training support, and go-live planning.
• Facilitate meetings, document action items, and ensure timely follow-up on project deliverables.
• Assist in balancing operational support activities with implementation and optimization priorities.
• Promote standardization of workflows, documentation, and best practices across Revenue Cycle functions.
• Track project metrics and prepare reports for leadership to support informed decision-making.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $80.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.