Sales Manager

Sales ManagerThe Sales Manager is responsible for driving group room and event revenue for Aloft Orlando Lake Nona, with a primary focus on actively soliciting, closing, and managing group business. This role is a producer and relationship builder, responsible for generating new business, converting leads, and delivering distinctively different guest experiences while maximizing hotel revenue and market share. You will play a critical role in positioning Aloft and Althea as a go-to destination for group and event business in Lake Nona.ResponsibilitiesSales & Revenue GenerationActively solicit and secure new group business through prospecting, outbound sales efforts, and relationship developmentManage and respond to inbound inquiries, converting leads into definite businessAchieve and exceed assigned group room night and revenue goalsIdentify new market segments aligned with Aloft's positioning and demand driversClient Relationship ManagementBuild and maintain strong, long-term relationships with clients, planners, and key partnersUnderstand client needs and design tailored solutions utilizing guestrooms, Althea event space, and hotel amenitiesDeliver a high-touch, responsive sales experience that creates loyalty and repeat businessMarket & Strategic PositioningUnderstand local market dynamics including USTA, Medical City, and Lake Nona demand driversAnalyze competitor positioning, pricing, and trends to strategically sell against the comp setPosition Aloft as a distinctively different, lifestyle-driven group experienceSales Process & ExecutionPrepare and present proposals, contracts, and pricing strategies aligned with revenue goalsNegotiate contracts to maximize profitability while maintaining competitivenessMaintain accurate sales activity, pipeline, and reporting within Delphi/SFA systemsCollaborate with operations and group services teams to ensure seamless execution of booked businessTeam & Culture ContributionPartner with internal teams to deliver exceptional guest experiencesCommunicate proactively across departments to ensure alignment and executionContribute to a high-energy, collaborative, and performance-driven sales cultureQualificationsEducationBachelor's degree preferred in Hospitality, Sales, Marketing, or Business AdministrationExperienceMinimum 2–3+ years in hotel group sales or related roleProven track record of closing business and achieving/exceeding sales goalsExperience selling group rooms and event space preferredCore CompetenciesProven closer with strong negotiation skillsHighly motivated, proactive, and results-drivenStrong understanding of hotel operations and group sales processAbility to manage multiple priorities while maintaining attention to detailTechnical SkillsExperience with Delphi, CI/TY, or similar sales systems preferredStrong proficiency in Microsoft Office and CRM toolsPersonal AttributesPeople-first mindset with strong relationship-building skillsExcellent verbal and written communicationOrganized, detail-oriented, and accountableEntrepreneurial spirit with a drive to win businessA qualified applicant is a people-oriented professional who is flexible, thrives in a fast-paced environment, enjoys serving others, and brings both professionalism and personality to their work.Working Environment & Physical Demands:The physical demands described here are representative of those required to successfully perform the essential functions of this job.The role requires regularly walking, standing, and sitting for 6-8 hours per day and may involve exposure to standard office supply chemicals.Frequent use of hands and arms to reach, carry, pull, and lift up to 25 lbs.Requires close vision, distance vision, and peripheral vision.Work environment may involve temperature fluctuations and moderate to high noise levels.