Scalehouse Attendant

Job Title

The purpose of this position is to ensure safety while using cost-effective measures.

This position weighs vehicles, moves traffic and assists customers at the landfill. The worker operates trucks, performs cleaning duties and trains new employees. Other responsibilities include bookkeeping and report preparation.

Essential Duties and Responsibilities

SUPERVISORY RESPONSIBILITIES

This position does not supervise other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES - TIME SPENT

Weighs vehicles, moves traffic safely and gives customers directions. - 50%

Maintains records of all charges for billing, collects fees and balances with reports and makes deposits. - 20%

Prepares reports, including waste tire count, recycled paper reports and end of month totals. - 10%

Serves as laborer, operating dump truck, water truck and pull magnet; picks up litter and cleans area around scalehouse. - 10%

Trains new scalehouse employees in landfill procedures. - 10%

Performs other duties as assigned.

BUDGET RESPONSIBILITIES

This position has no responsibility over any types of budget.

PROJECT RESPONSIBILITIES

This position does not have project responsibilities.

ORAL COMMUNICATION DUTIES

This position trains colleagues in scalehouse operation.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails, certain papers and reports.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts regularly with internal coworkers and other departmental personnel over the telephone, by email, and/or in person. Incidental contact with the public may occur as part of the work location.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Always (More than 85% in a year)

Minimum Education/Directly Related Experience Required

MINIMUM EDUCATION REQUIRED

High School Diploma or GED.

MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED

One (1) year customer service and cash handlingexperience; or equivalent combination of education, training and experience.

PROFESSIONAL CREDENTIALS REQUIRED

Must possess and maintain a valid Driver's License.

Supplemental Information

KNOWLEDGE REQUIRED

Clerical; customer and personal service and cash handling.

SKILLS REQUIRED

Communicating diplomatically; customer service; problem recognition; problem solving; multi-tasking; typing and data entry.

ABILITIES REQUIRED

Categorize and group data; perform mathematical operations; focus; multi-task; maintain calm demeanor in stressful situations;adapt to weather conditions affecting operations.

PHYSICAL DEMANDS

Routinely stands to attend to cash register and to attend to customers. Routinely sits to complete reports or to operate computers. May be required to lift work related materials or equipment up to 50 lbs. Regularly requires dexterity for keyboard operation, occasionally requires dexterity for special gadgets, for special machines, heavy equipment and tools. Incumbents in this position may be required to occasionally walk to and from work sites, bend, stoop, and/or twist.

WORK ENVIRONMENT

Incumbents in this position constantly spends time in office and/or lobby environment; occasionally spends time in automobile. Routinely spends time in equipment operations areas.

SAFETY RISK EXPOSURE

Incumbents in this position may become exposed to telephone verbal abuse by customers or citizens; individuals with high level of emotional distress; bloodborne pathogens, communicable diseases, respiratory hazards and extreme temperature.

PROTECTIVE GEAR & SAFETY MANUALS

Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. Occasionally may be required to wear hard hat.

CONSEQUENCES OF ERROR

Potential errors can cause inconvenience to other employees, and/or delays in related work areas. Delays of services are possible.