Clinical Case Manager/Peer

$26,000–$35,000 per year (based on experience)

Summary:

BeBold Recovery is a licensed outpatient treatment center in Norfolk, VA, supporting individuals recovering from substance use and co-occurring mental health disorders. We deliver care that blends evidence-based treatment with compassion and real-life peer connection.

The Peer/Clinical Case Manager will combine the lived experience of recovery with hands‑on case management to help clients navigate their recovery journey. You’ll support clients in both clinical coordination and real‑world life needs — from transportation and housing to emotional guidance and crisis support.

Job Description:

In this role, you’ll serve as a bridge between clients and the care team, helping them feel supported, empowered, and connected. You’ll provide individual peer sessions, help manage daily recovery needs, and coordinate with therapists and case managers to ensure comprehensive support. You’ll also play a key role in group facilitation, onboarding, and community connection.

Key Responsibilities:

• Provide 1-on-1 peer support sessions (minimum 15 minutes per client)
• Assist with housing applications, job searches, transportation, and basic life needs
• Help clients access community recovery resources and social services
• Support orientation and welcoming process for new clients
• Lead or co-lead peer‑led support groups
• Accompany clients to appointments when needed
• Respond to crises and assist with de‑escalation
• Communicate with clinical and case management staff to coordinate care
• Complete Medicaid‑compliant documentation for all peer interactions
• Maintain client confidentiality in line with HIPAA regulations
• Participate in team meetings, trainings, and supervision
• Medical and Dental Insurance (50% of premiums)
• Retirement Plan (16 Thousand dollars salary deferral, 2% match)
• PTO – 15 Days Per Year (Including vacation and sick leave)
• Standard Paid Holidays: (New Year's Day, Thanksgiving Day, and Christmas Day)

Qualifications:

Experience

• Minimum 2 years of sustained recovery
• Preferred: Experience in a treatment or outpatient setting

License Requirement:

• Certified Peer Recovery Specialist (CPRS – Virginia)
• Must pass background check and drug screening

Skills

• Strong communication and active listening skills
• Knowledge of trauma‑informed and recovery‑oriented care
• Ability to work both independently and as part of a team
• Comfortable with basic documentation
• Reliable transportation
• Preferred: Familiarity with Medicaid documentation or CPRS supervisor certification (or willingness to obtain)

Work Location:

Schedule:

Flexible schedule to be coordinated with the team. Some weekday and weekend shifts required.