Retail Sales/Design Associate
west elm
Job Description
Job Description
Provide customers with excellent customer service and a unique shopping experience by offering advice on space planning, furniture placement, color palettes and product recommendations.
Meet or exceed personal sales goals, bringing incremental sales to the store's business.
Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
· Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
· Create and present design plans based on client's needs, style, preferences and living space
· Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
· Utilizing exemplary World class service standards, assist customers with special services including: locating merchandise, catalog/internet orders, special orders, back orders, charge sends, and furniture orders
· Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
*1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
$17.34 - $22 per hour
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