Repair Service - Shipping Coordinator

Job Description

Job Description

Service & Shipping Coordinator
Location: Warren, OH
Schedule: Full-Time | Monday–Friday | Onsite 5 Days
Pay: $19.00–$20.00 per hour
Type: Temp-to-Hire

Kelly Services is hiring a Service & Shipping Coordinator for a growing team in Warren, OH. This is a great opportunity for someone who enjoys a mix of data entry, customer service, shipping/receiving, and administrative work. The right candidate will be organized, detail-oriented, and comfortable working with both customers and service teams.

What You'll Do

• Receive, inspect, and log incoming repair equipment and shipments.
• Verify shipping and billing information for accuracy.
• Unpack repairs, compare contents with packing slips, and process RMAs.
• Prepare completed repairs and equipment for shipment.
• Coordinate shipments with appropriate carriers.
• Maintain accurate records of incoming and outgoing equipment.
• Enter repair and service information into computer systems.
• Communicate with customers regarding purchase orders, billing information, and special handling requirements.
• Answer calls and assist with non-technical service questions and Helpdesk requests.
• Review technician entries for accuracy, grammar, spelling, and completeness.
• Assist with service billing and order-processing issues.
• Prepare weekly reports on open service activity.
• Support other departments as needed.

What We're Looking For

• 1+ year of experience in shipping, receiving, customer service, data entry, office administration, or a related area preferred.
• Strong computer and data-entry skills.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Comfortable proofreading and correcting written information.
• Ability to learn basic product and service information.
• Comfortable using basic hand tools for packing and shipping.
• Ability to manage multiple priorities in a fast-paced environment.
• High school diploma or equivalent required.
• Associate degree in a technical field is a plus.

Why Consider This Opportunity?

• $19–$20/hour
• Temp-to-hire opportunity
• Monday–Friday schedule
• Fully onsite in Warren, OH
• Great opportunity to build experience in service operations, shipping, customer service, and data entry

Interested? Apply today for immediate consideration!

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

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