Regional Manager

Looking for an exceptional leadership opportunity?We're looking for our next Regional Manager here at Dollar Loan Center!Our regional managers oversee DLC operations for a specific set of stores in the Las Vegas valley, and are responsible for things such as store operations, store growth and collections. If you are a proven leader ready to take the next step, we welcome you to apply today! This is a Full Time position that comes with benefits such as medical, dental, vision, 401k, PTO package and more! Starting pay for the role is $65,000.00 annually with an opportunity to increase to $70,000.00 after successful completion of on-boarding and training.The Regional Manager is responsible for overseeing the operations of multiple stores assigned and are able to maintain that in conjunction with taking on higher level responsibilities and projects assigned. The Regional Manager primary responsibility is driving results for store growth and collections. The RM is able identify talent through recruiting and interviews, able to fully execute Marketing/Community events, help Store Managers and colleagues identify talent with current to travel to all regions as needed, effectively communicate with executive management, verify/submit promotions and increases by Store Management.Essential Duties and Responsibilities:Management Accountabilities:Regional Manager is expected to not only effectively manage their assigned stores but are ready and able to take on more responsibility in different areas and projects that are assigned to them. They are able to delegate to ensure they produce exceptional results in a time manner.Directly accountable for the performance of the assigned locations and employees including but not limited to: overall growth and collection goals set for assigned stores, competent store employees that are able to complete next level job requirements, exceptional store appearance, ensuring polices are being followed (compliance, internal audits).Coaching and counseling employees to ensure they are able to perform expected job duties in an exceptional manner creating results. RM will focus on employee’s who meet and exceed expectations while working to document substandard performing employee’s.Identify talent in the stores that are capable to move into next level positions, and implement a plan to fast track proven performing employees.Designing and implementing a strategic growth plan that will expand company/region’s base and ensure long term location presence in the community.Suggest possible new locations where company presence might not be as saturated, as well as suggest location moves to prime area/shopping centers/strip malls/end caps.Identify emerging markets and market shifts while being fully aware of new products offered by competitors and competition status.Work cohesively with other Regional Managers to ensure every area of opportunity is explored to maximize company profits and successful running stores.Achieve sales objectives through effective leadership in recruiting, hiring, firing, coaching, counseling, communicating job expectations, and monitoring and enforcing policies and procedures as needed to store staff and management.Submit on-time weekly updates that focus on numerical results from the previous week as well as individual time spent with managers/employee’s and general information that should be reported to next level supervisors and managersFocus on creating a positive and cohesive environment that rewards positive behavior and identifies areas of substandard performance.Manage and upgrade personnel through recruiting, promotion, identification of potential leaders, and enforcing performance standards.Training Accountabilities:Teaching, and following up on employees that are expected to build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.Lead Store Managers to become a self-sufficient professional group that is able to problem solve by using resources provided to them by their RM.Conduct regular store visits that focus on performance of the location and professional growth of the employee.Ensure employees have the training necessary to confidently offer DLC products to customers, and answer customer questions accurately.Reinforce and support corporate policies and guidelines in a consistent, professional manner.Communicate with Regional Managers on follow up training or standard training at the request of Regional Manager (pre-scheduled).Select appropriate teaching aides such as training handbooks, demonstration models, visual aids, and reference works.Monitor and evaluate training results through individual and store performance, and develop programs to resolve any results that are determined to be substandard.Track training efforts to using a standard Regional Manager training tracker as well formal and informal employee acknowledge through confirming emails and/or signed acknowledgement forms.Marketing Accountabilities:The Regional Manager (RM) is responsible for store marketing initiatives at the operations level. Marketing events require proper planning and execution to ensure the highest return. The RM will oversee these events and make sure operations is seeking out events that will be successful and bring in new business. This requires the following:Communicating with RM’s & RMIT’s to have their stores search for EMI events in their areas.Review submitted events to see if it’s a good fit for the company to attend.Compile submitted events and submit to marketing with a deadline to have it reviewed and or approved or denied. This requires the RM to ensure they are following up with the Marketing Manager.Work with each RM on events for their region on calendaring the event, and staffing (staffing needs to be approved by RM to ensure the best EMI Employees are attending).Give feed-back to marketing on event and the outcome.Create/upkeep a tracker with all events approved/denied/participated in with feedback.Other:• Manage confidential information.• Regular and consistent attendance.• Other duties as assigned.Requirements for Education and/or Experience:At least 2+ years in a management role, preferably overseeing multiple store units and managing multiple direct reportsPrior experience in banking, lending, collections or sales strongly preferredBachelor's Degree in Finance/Business/Marketing or related field strongly preferredStrong leadership skills.Able to initiate, follow through, and implement different projects assigned.Possesses strong presentation skills.Able to drive profit.Able to gain, demonstrate and coach in-depth operational knowledge of sales, lending, and collection principles.Effectively demonstrates the ability to inspire individuals and teams toward personal improvement and professional development.Willing to travel and work extended hours as required. #J-18808-Ljbffr