Front Desk

Job Description

Job Description

Hampton Inn & Suites in Chillicothe, OH is seeking a qualified, highly motivated Customer Service professional to fill immediate full time position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task.
Current positions available include coverage for both Front desk shifts of 7am to 3pm, 3pm to 11pm and Night Audit hours of 11pm to 7am.

Job Responsibilities

• Greet and welcome customers
• Answer customer questions in person and on phone
• Make and cancel reservation for guests
• Check In/Check Out hotel guests
• Screen and direct incoming calls and emails
• Record and relay messages
• File paperwork
• Maintain inventory and restock supplies for guest amenities and The Market
• Maintain a clean reception area

Job Qualifications

• Strong communication skills
• Good verbal communication and interpersonal skills
• Computer knowledge
• Attention to detail
• Professional appearance and demeanor
• Adaptability
• Ability to multi-task
• Be a Team player

Persons applying for this opportunity must have 2-3 years minimum experience in hotel within the hospitality industry. Candidates must be flexible and willing to work all shifts including weekends and holidays.