Barista

Overview Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role Pret A Manger is looking for a passionate and skilled Barista to join our team. You’ll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you’ll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people’s days a little better, we’d love to meet you. Key Responsibilities Right Pret People: Barista Prepared Drinks Training — to coach and train Team Member Stars and Baristas-in-training on Barista Prepared Drinks and standards Deliver drinks within the 60-second service standard, communicating proactively when delays occur To liaise with management to ensure all Barista Prepared Drinks training is planned and carried out as appropriate To carry out coffee team briefs and attend relevant meetings and courses relating to Barista Prepared Drinks when appropriate To ensure all hot drinks training material is available and up to date To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz — to positively engage with guests and the team with eye contact and a smile To serve Barista Prepared Drinks to the 60-second standards, communicating to customers and the team when this is not possible To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge — to make all Barista Prepared Drinks to Pret standards Role model coffee knowledge and maintain understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance — maintain equipment, Barista box, and daily/weekly checks to Pret standards View the Barista Prepared Drinks counter through a customer’s eyes and clean as you go Carry out log checks, thermometer calibration and dribble tests in line with Pret standards Manage waste levels of Barista Prepared Drinks ingredients Address stock variances and waste as required by your Manager Keep shelves restocked and looking picture perfect throughout the day Growing Sales Maximizing Barista Prepared Drinks sales — have a weekly sales target and share this with the team Know your shop Barista Prepared Drinks sales versus total sales and the mix Recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience Barista: 1 year (Required) Proficiency in espresso-based drinks A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills A desire to create exceptional employee and guest experiences Reliability and punctuality NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift up to 50 pounds; perform physical tasks and work in varying environments Benefits Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working; generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) Child Bonding Leave Pret Academy for training and development A friendly, fun, fast-paced environment with passionate teams Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr