Insurance Claims Manager

Insurance Claims Manager

Position Overview: The Insurance Claims Manager is responsible for overseeing all aspects of workers' compensation, auto, general liability, and property claims for the organization. This role includes a specialized focus on Ohio workers' compensation, ensuring compliance as a self-insured employer under the requirements of the Ohio Bureau of Workers' Compensation (BWC). The position requires strong leadership, technical expertise, and effective partnership with third-party administrators (TPAs), internal safety personnel, and other stakeholders.

Location: On-site in Barberton, Ohio or Euclid, Ohio

Your Day to Day as an Insurance Claims Manager: Manage the end-to-end claims process for workers' compensation, auto, general liability, and property claims. Coordinate and monitor claim activities handled by external TPAs, ensuring timely and accurate claim resolution. Oversee Ohio workers' compensation programs, focusing on compliance with BWC regulations for self-insured employers. Maintain required documentation, reporting, and filing standards associated with the Ohio BWC and other regulatory bodies. Analyze claims data to identify trends, cost drivers, and opportunities for risk reduction. Partner with internal safety teams to support incident investigations, return-to-work programs, and injury prevention efforts. Develop and maintain strong working relationships with TPAs, insurance carriers, legal counsel, and internal stakeholders. Provide guidance to operational leaders on claims processes, best practices, and regulatory requirements. Support settlement strategies, and financial reporting related to claim activities. Support continuous improvement initiatives in claims management workflows, communication, and compliance.

Required Minimum Qualifications: High School Diploma/GED At least three years of experience in insurance claims management, including workers' compensation. Direct knowledge of Ohio workers' compensation regulations and self-insured program requirements strongly preferred. Experience working with TPAs and coordinating claim resolutions. Strong analytical skills with the ability to interpret claims and safety data. Excellent communication, collaboration, and vendor-management abilities. Ability to work cross-functionally. Advanced proficiency in Microsoft Office (specifically Excel) and familiarity with claims management software. Excellent written and verbal communication skills for interaction with stakeholders. Must be a U.S. citizen. Must be eligible to obtain and maintain a DOE security clearance.

What We Offer: Competitive salary and benefits package, including health, dental, and retirement plans. Paid time off to promote a healthy work-life balance. Professional development opportunities, including mentorship programs and sponsorship for continuing education. An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations. The chance to be part of a mission-driven organization making a positive impact on the future of energy. Opportunities for continuous learning and training to grow throughout your career!

Pay: $70,000 - $103,000