Retention Solutions Supervisor

Job Description and Duties

Ignite Your Impact

Shape the Future with California Correctional Health Care Services (CCHCS)! Step into a leadership role where your vision and creativity drive real change. CCHCS is launching an innovative Employee Engagement and Retention program designed to transform the employee experience and empower a thriving workforce across the state. As a Supervisor I, you’ll have the unique opportunity to build this program from the ground up leading dynamic projects, championing forward-thinking workforce strategies, and turning bold ideas into meaningful improvements for employees. Join us to lead initiatives that leave a lasting mark on a large, statewide organization and help shape what comes next for CCHCS.

For more information about this exciting opportunity, please visit: 

Effective July 1, 2025 in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit (R01), and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by three percent and will receive five PLP 2025 leave credits monthly through June 30, 2027. Salaries do not reflect the recent changes.

Under the general direction of the Supervisor II, Talent Management Employee Engagement and Retention, the Supervisor I provides supervision and technical direction to analytical staff while leading the effort of the Retention Solutions team. The Supervisor I provides consultation to managers, administrators, and other members of the Executive Staff in the interpretation and application of the research, design, organization, and implementation of the department’s retention efforts and related workforce and human resource (HR) initiatives at the institutional level.

This position is located in Human Resources (HR), which delivers innovative programs and services that attract, cultivate, and serve a diverse, highly-qualified workforce. California Correctional Health Care Services’ HR professionals provide outstanding customer service, provide tools and resources for job development and advancement, and ensure fairness and accuracy in all aspects of HR.

This advertisement is for a Supervisor I position(s) located at headquarters in Elk Grove, Sacramento County. Please indicate the position number on your application: 042-210-4800-938.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Please note: A Training and Development (T&D) assignment will not be considered at this time.

This is a limited term position which may be extended or become permanent.

You will find additional information about the job in the .

Working Conditions

About the location – Headquarters, Elk Grove

Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined that an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

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Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Employment History on the STD. 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of best practices in employee engagement, retention, and modifications in complex public sector agencies
• Knowledge of workforce trends and organizational climate assessment
• Knowledge of methods of identifying root causes of turnover and developing targeted retention interventions
• Knowledge of project management

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the CalHR website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

ADDITIONAL INFORMATION

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

All methods of appointment may be considered.

Examination Information

To obtain list eligibility for the Supervisor I before applying for the position(s), you must first take and pass the examination.

State Application Checklist

To prepare for the State application process, please visit .

Interview Checklist

To prepare for the interview process, please refer to the

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). To be considered, applications must include an appropriate Statement of Qualifications following the instructions below. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
  For helpful guidance on writing an effective Statement of Qualifications, please visit