Bilingual IT Service Desk Analyst (EN/FR) - Remote Support

VBeyond

Remote job

VBeyond Corporation is seeking an IT Service Desk professional to serve as the first point of contact for incidents and requests. You will support users via phone, email, chat, and self-service in English and French, logging and tracking tickets with ITSM tools such as ServiceNow, Remedy, and Ivanti. Responsibilities include enforcing SLAs, guiding users through issue resolution, and escalating complex problems to higher-level teams. #J-18808-Ljbffr VBeyond

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Vacancy posted 3 days ago

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