Service Advisor

Service Advisor

Do you have experience in the retail or hospitality industries? You're encouraged to apply for our Service Advisor opening. We are seeking a reliable & coachable candidate to join our team. As a Service Advisor, you'll have the ability to make decisions on the spot, show empathy to our customers, and be a team player. This role has endless earning potential. Our competitive commission structure truly allows you to decide your income. No automotive experience is required.

At Precision Toyota of Tucson, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Precision Toyota is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are seeking an experienced Service Advisor to join our growing service team.

Service Advisor Benefits

• 401(k) with company match
• Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Short-term and long-term disability insurance
• Life insurance
• Available financial advisor

Service Advisor Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.

Service Advisor Qualifications

• Experience in customer service or retail sales
• Ability to concentrate and accomplish tasks despite interruptions
• Ability to perform a variety of tasks simultaneously
• Own a personal smartphone (iPhone, Android, etc.) you will use for work-related tasks using company-provided software and Wi-Fi

At Precision Toyota of Tucson, we're not just a leading Toyota dealership; we're pioneers in shaping the automotive sales landscape since our founding in 1954.

Our mission is to challenge industry clichés and create the dealership of the future - one that radiates hospitality to our guests while our team works together with integrity, intelligence, and drive. We firmly believe in the transformative power of these values to redefine customer experience and business success in the automotive world.

Our company handbook opens with a clear manifesto: "One of the qualities we value most is honesty. The automotive industry has traditionally prioritized profit over trust. We think this is short-sighted and backward. We know that honesty fosters lasting relationships that can pay valuable dividends over time."

We're seeking like-minded individuals who are eager to contribute to this vision, using their intellect and initiative to propel us forward on this journey of innovation and ethical business practice.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.