Audio Visual Technician

Job Description

MMD Services is partnering directly with one of the most prestigious and influential firms in global financial markets to add an Audio Visual Technician to a small, highly visible technology team based in Based in their Midtown/Downtown Manhattan office.

This is a high performance, high visibility environment known for elite talent, sophisticated technology, and exceptionally high standards. You’ll work directly with senior executives, global business leaders, and other high profile stakeholders where reliability, discretion, and technical excellence matter.

As the senior AV technical escalation point you’ll take ownership of a brand new, advanced environment featuring LED walls, executive boardrooms, event and interview spaces, Zoom Rooms, Logitech, Q-SYS, professional audio, camera systems, and network connected AV technology, owning the most complex technical issues and high profile events.

This role requires 5 days onsite per week in their Manhattan office, offers long term stability, above average comp, and opportunity for advancement. Please no 3rd party or non-local applicants.

What you’ll own:

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• Own Tier 3 escalation for complex AV, conferencing, and collaboration systems, serving as the final technical authority before vendor engagement.
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• Architect, administer, and optimize enterprise UC endpoints including Zoom Rooms and Logitech platforms, alongside AV&C systems such as Q-SYS, ensuring uptime and performance across the environment.
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• Design and troubleshoot end-to-end audio/video signal flow, including camera systems, displays, control processors, and AV-over-IP infrastructure.
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• Engineer and maintain audio mixer boards, DSPs, microphone systems, PTZ cameras, video switchers, and LED wall installations.
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• Diagnose and resolve network-layer AV issues spanning TCP/IP, VLANs, DHCP, DNS, and QoS, applying networking fundamentals to AV system performance.
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• Deliver hands-on technical leadership for high-profile executive meetings and live events, owning system reliability under pressure.
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• Drive root-cause analysis and act as the technical lead coordinating engineering teams, vendors, integrators, and MSP partners.
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Role requirements:

• Strong senior-level or Tier 3 enterprise AV engineering experience.

• Advanced experience with Zoom Rooms and Zoom administration.

• Hands-on experience with Logitech Sync and Q-SYS.

• Deep understanding of AV signal flow and AV-over-IP.

• Experience with professional audio, DSPs, cameras, and video switching.

• Strong networking fundamentals and the ability to quickly isolate AV, platform, and network issues.

• Experience supporting executive-facing, event-driven, or highly visible corporate environments.

Experience with Crestron, Extron, Biamp, Shure, Dante, Logitech Rally/Tap, and AVIXA is a plus.

This is a great opportunity for someone who wants to be more than another engineer on a large support team. You’ll have real ownership, direct exposure to senior business leaders, and a major voice in how a brand-new AV environment is supported and operated.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.