Parking Desk Analyst - Navy Yard, DC

Parking Desk Analyst will provide direct support to the NAVSEA facilities staff. Responsibilities Responsible for the management and oversight of parking operations and facilities Provides administrative and technical support to enhance parking operations Develop long-term plans and strategies for parking inventories and traffic regulations Generates daily/weekly/monthly parking metrics and reports Daily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permits Enforces company policy and ensures adherence to policies and laws Maintains automated records of permit parking spaces Interacts with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulations Answers phone, maintain phone inquiries, schedule appointments and log messages Responds to correspondence, phone requests and complaints about parking operations Other duties as assigned Requirements Proficient in MS Office (Outlook, Word, Excel, PowerPoint) Strong communication and customer service skills. Dependable Must be able to perform duties without management supervision Must be a US citizen Public trust clearance preferred, or ability to obtain, pre-hire Able to obtain secret clearance post-hire Benefits Health benefits package, including medical, dental, vision, life insurance, short-term and long-term disability 401(k) with employer match Vacation Sick leave Holidays American Operations Corporation is an EEO employer and does not discriminate on the basis of race, religion, disability, veteran status, gender or sexual orientation. #J-18808-Ljbffr