Lead, Ophthalmic Technician

Job Description

Job Description

Description:

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. We are always seeking great people who aren't just searching for a job but looking to make a difference.

The Lead Ophthalmic Technician plays a pivotal role in leading the delivery of high-quality eye care services at our eye clinics or healthcare facilities by assisting physicians in their patients' eye examinations.

Essential Functions and Responsibilities:

• Prepare patients for eye examinations, collect medical histories, and explain procedures.
• Conduct visual acuity tests, tonometry measurements, refraction tests, and color vision assessments.
• Operate ophthalmic equipment to perform diagnostic tests, including visual field testing and imaging (e.g., fundus photography, OCT scans).
• Assist with contact lens fitting, insertion, removal, and patient education on proper use and care.
• Proficiently use and maintain ophthalmic instruments, such as slit lamp biomicroscopes and ophthalmoscopes.
• Educate patients about their eye conditions, prescribed treatments, and the proper use of eyeglasses, contact lenses, or medications.
• Maintain accurate and organized patient records, including medical histories, test results, and treatment plans.
• Follow strict protocols for sterilizing equipment and maintaining a hygienic clinical environment.
• Provide support during ophthalmic procedures, surgeries, or laser treatments as directed by the physician.
• Ensure ophthalmic equipment is clean, calibrated and properly maintained.
• Collaborate with ophthalmologists, optometrists, nurses, and other healthcare professionals to ensure comprehensive patient care.
• May be required to work in Lasik, retina, glaucoma departments.
• Maintain regular, reliable, and punctual attendance in accordance with company policies and departmental scheduling requirements.
• Perform all other duties as assigned.

Benefits:

As a team member at The Eye Associates, you’ll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

About Us

At Eye Health America, we support the expansion of leading eye care practices across the Southeastern United States through both organic growth and strategic partnerships. Led by an experienced team of eye care industry leaders with more than 100 years of combined practice management experience, we partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Our focus is to provide the operational, strategic, and administrative support that allows our providers and teams to stay focused on what matters most—delivering exceptional clinical care and an outstanding patient experience. Together, we are building a network of trusted practices dedicated to meeting the growing demand for high-quality eye care while making a meaningful impact in the communities we serve.

Our Purpose

Making lives better with personalized eyecare.

Our Values

People-Focused - Our people are the secret to our success. We are defined by our shared values and demonstrate them in every interaction. They guide us and ensure we are in an inclusive place where our teammates love to work, and our patients are delighted to visit.

Heartfelt Service - With helpful hands and open minds and hearts, we actively engage with our individual locations, celebrating their unique local style, while identifying solutions to support improved service.

Mutual Respect - We share ideas, collaborate, and troubleshoot as a team, seeking alignment in decision-making. By supporting and equitably empowering one another, we discover new ways to create value.

Honesty & Transparency - We act with integrity and transparency without fear of speaking up or disrupting the status quo. We communicate clearly and respectfully with everyone.

Result-Oriented - Analysis improves our decision-making. We strive to track all facets of our business to develop insights for improved care. Best performance is derived from strong leadership, setting goals, executing plans, monitoring results, and reinforcing successful approaches.

Growth Mindset - We seek to grow our people, services, markets, and overall company to create value. Always looking forward, we explore new technologies, treatments, systems, and processes for improvement.

Minimum Qualifications

• High school diploma or equivalent.
• Valid and Active Driver’s License.
• Ophthalmic Assistant certification.
• Proficiency in all aspects of ophthalmic care.

Skills and Abilities

• Exceptional written and oral communication skills.
• Strong supervisory aptitude.
• Extensive knowledge applicable to ophthalmic care.
• Comprehensive understanding of clinical processes.
• Proficiency in treatment modalities and patient communication.
• Ability to manage multiple projects concurrently.
• Highly organized with meticulous attention to detail.
• Effective team player.

Physical Requirements

• Ability to travel between clinic locations as needed.
• Must be able to walk and stand for extended periods of time.
• Must be adaptable to frequent transitions between standing and sitting.
• May need to walk up and down stairs.
• Visual acuity for reading, writing, and typing information on screens and paper.
• Adequate hearing for understanding inquiries and conversations.
• Must be able to add support for elderly patients getting in and out of exam chairs.
• Lift, carry and push up to 30lbs.