Customer Service Representative
PetSuites Pet Resort & Spa
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
- You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
- You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule:
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Benefits & Perks:
- Health, Dental & Vision Insurance
- Paid Training
- Employee Pet Care Discounts
- Tips
- Career growth opportunities within NVA
Equal Opportunity Employer:
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
PetSuitesVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Fort Worth, TX vacancy
$11 - $14 per hour
...Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their...SuggestedDaily paidTemporary workRemote workWork from homeFlexible hoursSagility
Fort Worth, TX10 hours ago- ...The Call Center Representative (CSR) is responsible for providing information both verbally and in writing that is accurate and professional... ...unusual or adverse situations and dealing with difficult customers with diplomacy and understanding, making sound decisions based...SuggestedShift work
Cook Children's Health Care System
Fort Worth, TX4 days ago - ...Summary: We are looking for a Sales Account Representative for our Retail Pork Inside Sales team... ...pork accountsDevelop new accountsBuild customer relationshipsUse product and market... ...regard to: Payment Terms, Credit, Claims, Service, etc.Other duties as assigned...SuggestedWork at office
- ...directories and other prepared listings. Calls prospective customers by operating telephone equipment, automatic dialing systems, and... ...technologies. Influences customers to buy services and merchandise by following a prepared sales talk to give service...Suggested
TradeJobsWorkforce
Haltom City, TX2 days ago $5,000 per month
...Job Opportunity Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties: Responds to basic customer inquiries regarding products, provides quotes, and...SuggestedContract work$12 - $15 per hour
...apply. At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply today! The Customer Service Representative (CSR) is responsible for interacting...Hourly payPart time- ...As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
- ...Job Description Job Description Customer Service Representative - Branch Support Floater Benbrook, TX | Full-Time | Monday-Friday, 8am-5pm | Weekends Off Position Summary The Customer Service Representative - Branch Support Floater is primarily responsible...Full timeTemporary workWork at officeLocal areaMonday to FridayShift work
M & M Sales & Equipment Inc
Benbrook, TXa month ago - ...quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....Full timeWork at office
Kimberly Kane Farmers Insurance
Fort Worth, TX11 days ago $17 per hour
...attitude. Take accurate messages, transfer calls, and/or relay key information. Use our call processing system to prioritize customer needs efficiently. What We're Looking For: Friendly, upbeat, and professional communication skills. Strong English...Part timeWork at officeWeekend work- ...ARS-Rescue Rooter is hiring In-Store Sales Representatives/Lead Generators to work inside national home improvement retail stores promoting HVAC services, tune-ups, system replacements, and IAQ solutions. Competitive hourly pay with commission and opportunities for growth...Hourly payWeekly payFull timePart timeWork from homeFlexible hours
Aksarben Heating, Air Conditioning, Plumbing
Fort Worth, TX1 day ago - ...Job Description Job Description We are looking for a Customer Service Representative to join a busy team in Texas. This contract-to-permanent opportunity is ideal for someone who enjoys combining customer support with administrative coordination in a structured, deadline...Permanent employmentContract workWork at office
Robert Half
Fort Worth, TX11 days ago - ...Job Description Job Description General Summary: The customer service / inside sales associate provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support, and information in a manner...Local area
NT Window
Fort Worth, TX6 days ago - ...Job Description Job Description We are seeking a detail-oriented and customer-focused Insurance Customer Service Representative to support our agency’s daily operations. This role is responsible for assisting clients with policy inquiries, processing changes, and...Work at office
Mitchell Angeles Farmers Insurance
Fort Worth, TX13 days ago - ...Call Center Representative Serenity Healthcare is a mission driven company that is centralized around the quality of care for our... ...School Diploma/ GED. Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food,...Work at officeFlexible hours
- ...Job Description Job Description BCforward is seeking a highly motivated and experienced CSR Job Title: Customer Service Call Center Location: 4500 AMON CARTER BLVD, Fort Worth, TX, USA, 76155 Duration: 6 to 12 Months Contract Pay Rate: $21/On W2....16 hoursContract workCasual workMonday to Friday
BCForward
Fort Worth, TX6 days ago - ...BCforward is currently seeking a highly motivated C ustomer service Representative for an opportunity in Forth Worth TX USA Position... ...transactions. REQUIRED skills- REQUIREMENT of 2 or more years of customer service experience and below skills. • Must possess the...Daily paid16 hoursTemporary workCasual workImmediate startMonday to FridayShift work
BCForward
Fort Worth, TX6 days ago - ...Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company...Local areaFlexible hoursAfternoon shiftEarly shift
$18.32 - $22.9 per hour
...Customer Service Representative II Development Services Pay Range: $18.32 $22.90/hr. Job Posting Closing on: Sunday, September 6, 2026 Workdays & Hours: Monday Friday 8 am 5 pm; Some evening/weekend work required. This position does not offer remote work opportunities...Work experience placementMonday to FridayAfternoon shift$34.5k - $57.5k
...Customer Service Representative Salary Non-Exempt $34500-$57500+ M-F 8a-5p overtime as needed The Opportunity: As a Customer Service Representative you will represent Smurfit WestRock and serve as a critical liaison between customers, sales, and operations...Temporary work- ...Customer Service Representative We are seeking a motivated and dedicated customer service representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various...Full time
- ...Customer Service Representative Seeking a Banking or financial Customer Service Representative to support participants with employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. The role involves answering account-related questions, guiding...Temporary work
- ...Customer Service Representative (Level III) Our client, a Banking company, is looking for a Customer Service Representative (Level III) for their Fort Worth, TX location. Responsibilities: Health Benefits Solutions serves consumers with Health Savings Accounts...
- ...Customer Service Representative At Cendera Bank, our Customer Service Representatives do more than handle money; they establish and nurture relationships with our valued customers and staff. We recognize that people trust us to handle their financial transactions with...Work at officeNight shift
$13.94 - $21.48 per hour
...Customer Service Representative The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions...Hourly payFull timeFlexible hours- ...Customer Service Representative (401k JP224627) Location: Forth Worth, TX (Fully Onsite) Contract: 10/5/2026 10/4/2027 (Potential for Extension or Permanent Placement) Pay Rate: $21.00/HR, Paid Weekly Shift Availability: Multiple Shift Available Below Training...Weekly pay16 hoursPermanent employmentContract workCasual workWork at officeMonday to FridayShift work
$22.75 - $28.44 per hour
...Customer Service Representative As a Customer Service Representative with Liberty Packaging, you will interact directly with our customers and support our sales team in fulfilling orders for a wide range of product packaging. You will be an integral part of our sales...Hourly payFull timeWork at officeFlexible hours$11 - $12.5 per hour
...Customer Service Representative Pride Health is hiring a Customer Service Representative to support our client's healthcare facility in Fort Worth, TX. Schedule: 8am - 5 pm Mon - Fri Location: Fort Worth, TX Job Type: Contract Contract Length: 6 months (possibility...Contract workLocal area$24 per hour
...Customer Service Representative - Haslet Fort Worth, Texas, United States About ITS Logistics Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics...Work at office- ...Production Service Team The production service team ensures customer issues are addressed to the customer's satisfaction in a timely manner in accordance... ...production service team success. Customer service representatives take customer calls and work to resolve customer...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- online customer service assistant Fort Worth, TX
- customer service rep part time Fort Worth, TX
- customer support representative Fort Worth, TX
- client engagement specialist Fort Worth, TX
- spanish customer service representative Fort Worth, TX
- customer service account specialist Fort Worth, TX
- customer sales representative Fort Worth, TX
- benefits customer care representative Fort Worth, TX
- client service consultant Fort Worth, TX
- customer experience agent Fort Worth, TX