Event Ambassador

Come join the LAZ Parking family and be part of the Denver Event Staff Team!

We are hiring Seasonal Event Parking Attendants across Ball Arena, Empower Field, and Centennial Stadium for the upcoming season!

Posting Duration: Open - Continuous

Compensation: $20/hr - $21/hr

Schedule: Seasonal, Part-Time

The Spirit of the Position:

Are you passionate about sports and entertainment? Looking for a flexible, seasonal gig with exciting opportunities across Denver's biggest venues?

The Event Staff is the front-line personnel responsible for greeting, engaging, and interacting with all customers entering and exiting our facilities - including Ball Arena, Empower Field, and Centennial Stadium. The position requires cash handling, correct change, monitoring transactions for traffic entering/exiting the facility, and ensuring that people enter and exit safely.

Perfect side hustle for you! Whether you are working around another job, studying, or just need extra cash, this is the ideal seasonal role that fits into your lifestyle with events across multiple venues throughout the year.

You are:

• Dynamic. You're charismatic, energetic, and happy to help however you can.
• Dependable. Responsible is your middle name. You never disappoint because it's not in your nature.
• Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Proficient in basic math.
• Good at communicating professionally and effectively.
• A team player. You're open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Able to handle challenging and, at times, emotionally charged situations.
• Willing and able to work across multiple venue locations as events are scheduled.

What will I do?

• Meet and greet each customer with courtesy and excellent customer service.
• Collect parking fees and provide the correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area at each venue to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking; refer questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrate a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if assigned.

Experience:

• Strong customer service experience required.
• Cash handling/credit card transaction experience required.

Skills:

• Willingness to be flexible and work across multiple facility locations (Ball Arena, Empower Field, Centennial Stadium).
• Ability to handle challenging and, at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits:

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

FLSA Status: Non-Exempt; non-tipped

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

This Employer participates in E-Verify.