Logistics Coordinator

Logistics Coordinator – Load Planning & Shipping/Receiving

Shippensburg, PA | Full Time | NOTS Logistics, LLC

NOTS Logistics LLC is seeking a highly motivated and driven Logistics Coordinator for our Shippensburg, PA warehouse facility, an individual looking to build a career in the field of logistics. This is a combined role spanning both sides of the dock: planning and executing freight movement, and managing the accuracy of shipping, receiving, and inventory transactions at the site.

The Logistics Coordinator processes customer orders, plans and optimizes shipments into loads using the Transportation Management System, tenders freight to third-party carriers, and maintains accurate shipment and inventory records in WMS. The role also provides visibility to management and the customer through tracking, process oversight, auditing, research, and troubleshooting of operational issues.

NOTS Logistics proudly serves the logistical needs of clients throughout the nation. We understand the specific needs and driving forces of each of our businesses, and we customize our four core services to offer each of them a whole solution.

Essential Duties and Responsibilities

• Load Building & Optimization: Build and optimize shipments into loads using the Transportation Management System (TMS) adding shipments to loads, rating loads, securing carrier coverage, and setting appointments. Identify opportunities to improve performance through truckload multi-stops, consolidated shipments, and similar strategies.
• Order Processing: Obtain and process customer product orders, tender freight to third-party carriers, and keep the TMS current with accurate, timely shipment information.
• Shipping & Receiving: Use WMS and TMS to maintain the accuracy and integrity of shipments, receipts, and inventories. Receive inbound deliveries and verify against documentation.
• Shipment Visibility & Auditing: Provide visibility to management and the customer by tracking shipments, providing process oversight, auditing, investigating load exceptions, researching, and troubleshooting operational issues.
• Load Recovery: Recover customer loads and resolve service failures promptly, escalating as appropriate.
• Customer Service: Deliver excellent service to assigned account(s). Monitor and resolve system email messages and customer inquiries internal and external.
• Issue Resolution: Handle issues arising in shipping, receiving, and inventory handling using critical thinking to analyze information, make decisions within the framework of the SOP, evaluate results, and determine whether further action is needed.
• Administrative Support: Operate company computer systems to access email, electronic calendars, WMS, TMS, and other basic office support software. Answer phones and complete other administrative and office tasks.
• Collaboration: Participate and assist in meetings with supervisors and managers, lending insight and thoughts with regard to NOTS Logistics best practices.
• Flexibility: Assume the responsibilities of others as directed by NOTS Logistics managers in response to circumstances that require assistance.
• Initiative: Show the initiative necessary to continually educate yourself and apply that knowledge. Look for additional ways to add value beyond what is expected.
• Other projects and tasks assigned by your supervisor.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma or equivalent required; Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
• At least two (2) years of experience in the logistics industry; one (1) or more years in transportation, supply chain, or warehouse operations preferred.
• Working knowledge of WMS concepts and best practices; experience with TMS strongly preferred.
• Working knowledge of OSHA best practices.
• Strong attention to detail, accuracy, and sense of urgency.
• Strong written and verbal communication and interpersonal skills.
• Excellent organization and administrative skills.
• Good analytical and problem-solving skills; able to use critical thinking to analyze information, communicate appropriately, solve problems, and evaluate results.
• Strong computer skills, with the ability to learn and regularly operate various computer systems across different platforms.
• Integrity and leadership skills; exemplary customer service skills.
• Ability to develop and maintain professional working relationships with customers, carriers, and NOTS Logistics associates.
• Ability to work first or second shift as needed; flexibility with scheduling required.
• Regular, predictable, and full attendance is an essential function of the job.
• Must complete a NOTS Logistics employment application and submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
• The associate must be able to occasionally lift and/or move up to 25 lbs. / 12 kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Perks / Benefits

• Medical, Dental, and Vision Insurance
• Short-term Disability Insurance
• Life Insurance
• 401(k) + Company Match
• Free Employee Assistance Program services and Teladoc service (24/7 telemedicine)
• Family-Oriented Environment
• Paid Training
• Paid Time Off

Position Type / Hours of Work: Full Time, Monday – Friday, 10:00 a.m. – 6:00 p.m. Flexibility is required to support first shift coverage as business needs dictate.

NOTS Logistics LLC is an Equal Opportunity Employer.