Senior Network Engineer

Senior Network Engineer

Applicants must be a resident and work from one of the following states: WA, with occasional travel to our headquarters, located in Seattle, WA.

At PEMCO, we're all about people – our customers, our employees, and the community. We're a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America's Best Insurance Companies in both Auto and Home for 2026, based on customer survey feedback, and by Newsweek as one of America's Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!

Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we're different and the same – enabling all individuals to achieve their full potential.

Why We Need You:

The Senior Network Engineer position designs, builds and supports PEMCO's network and the infrastructure it connects: data center, WAN, wireless and cloud. It leads network projects and problem resolution, and supports virtualization, load balancing, backup and Azure infrastructure, so that technology meets PEMCO's high availability and security requirements and supports future business needs.

What You'll Be Doing:

• Install, configure and maintain network infrastructure (LAN/WAN, data center core, wireless, firewalls, load balancers, VPN and cloud connectivity); manage the life cycle standards for infrastructure hardware and software.
• Learn and support various technologies as a generalist, including platforms that are not Cisco-branded, such as F5 load balancers, Nutanix virtualization and Veeam backup.
• Provide front-line support to the network environment, act as an escalation point for the Service Desk and operations teams, and lead issue and problem resolution through root cause.
• Research and recommend innovative and automated approaches to administration tasks, using scripting or infrastructure as code where it provides consistency and economies of scale.
• Holistically identify and implement system enhancements that improve performance and reliability.
• Document and implement procedures and standards: design documents, runbooks, network diagrams, IP address records, configuration data and project deliverables.
• Create, implement and support private and public cloud integrations, including Azure networking, hybrid connectivity, SaaS and IaaS architectures.
• Serve as a secondary engineer for virtualization and backup platforms, including restores and disaster recovery testing across both data centers.
• Perform hands-on data center work, including racking, cabling, hardware replacement and firmware upgrades.
• Apply network security standards (segmentation, access control, hardening) in partnership with Information Security, and participate in change, incident and problem management.
• Lead infrastructure projects from design through handover, coach and mentor others on the Infrastructure & Operations team, and work directly with vendors, integrators and carriers.
• Act as a lead SME for Cisco-based infrastructure and services, both internal and hosted.
• Act as a SME for the virtual networking infrastructure, including hardware and software-defined routing, switching and firewall platforms.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
• Authentically support the PEMCO Brand and constantly be on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
• Other duties as assigned.

What You'll Bring:

• B.A. or B.S. degree or equivalent work experience (Computer Science, Information Systems, other related field) is required
• 5 years of experience supporting enterprise network environments (Cisco routing, switching and firewalls, IPSec VPN, ISE) is required
• 3 years of experience with virtualization platforms (Nutanix AHV or VMware vSphere) is required
• 2 years of experience supporting enterprise load balancers (F5 preferred) is required
• 3 years of experience supporting private and public cloud integrations, including Azure, SaaS and IaaS architectures, is required
• 2 years of experience supporting wireless networking platforms and integrations
• Experience with backup, recovery and disaster recovery platforms (Veeam preferred)
• 1 year of experience with enterprise monitoring and alerting platforms, specifically troubleshooting on the network and infrastructure stack
• Relevant industry certifications (for example CCNP, Nutanix NCP or Microsoft Azure AZ-700) are preferred
• Diagramming: Skilled proficiency in Lucid or MS Visio is required
• MS Office: Skilled proficiency in Excel, Word, PowerPoint and Outlook is required
• Job specific: Advanced proficiency in network and infrastructure troubleshooting across packets, logs, configurations and physical infrastructure
• Job specific: Advanced proficiency in network and infrastructure security
• Job specific: Skilled proficiency in scripting or automation (Python, PowerShell or Ansible)
• Job specific: Working knowledge of Windows Server, Active Directory, Entra ID, Group Policy and Intune as they relate to network services
• Problem Solver: Ability to analyze, diagnose and resolve complex unstructured problems quickly, efficiently, and collaboratively

Compensation:

The pay range for this role is shown below. Compensation decisions are determined based on an individual's qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $127,971 - $156,409. The full pay range is $106,643 - $177,738.
• Outside Greater Seattle area target pay range: $112,937 - $138,035. The full pay range is $94,115 - $156,857.

Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Benefits:

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are:

• covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
• eligible to participate in PEMCO's 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

PEMCO provides the following paid leave programs for benefits-eligible employees in their first year of PEMCO employment:

• Vacation and eight (8) paid holidays.
• Granted four (4) floating holidays and up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).
• In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.

Other miscellaneous benefit programs offered by PEMCO include:

• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service; children's birthday gift program
• Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching

Other compensation depending on role, contributions, and performance may include:

• Discretionary bonuses.
• Tiered sales commissions and/or incentives

Equal Employment Opportunity:

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age,