Customer Engagement Representative
Virtual Vocations Inc
To support client engagement, the part-time Customer Engagement Representative will manage an assigned portfolio of clients by handling inbound inquiries via phone and email while working remotely from 11 AM to 3 PM, Monday through Friday. Key responsibilities Manage and support an assigned portfolio of clients, addressing questions, issues, and requests promptly Resolve product or service concerns by clarifying customer needs and providing appropriate solutions Coach customers on Shamrock's tools and services to enhance understanding and satisfaction Required qualifications Bachelor's degree in business administration, finance, or a related field preferred Reliable high-speed internet connection for remote work Proficiency in Microsoft Office and data entry Experience in the financial industry is a plus Demonstrated ability to meet deadlines
Vacancy posted 2 days ago
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