Program Support Assistant, Summer Programs

Program Support Assistant

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
• Have a valid United States Social Security Number (SSN).
• Remain in "valid" Visa status as applicable.
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
• Federal Work Study student may apply.
• In good disciplinary standing.
• Must be located in the U.S.

Berklee's Office of Summer Programs will be offering 15+ short-term programs this year in the areas of music, theater, and dance and will be welcoming 1,500+ students to campus over the course of June, July, and August. The Program Support Assistant provides operational and administrative support for Summer Programs. Work Schedule: up to 15-30 hours per week, as needed and determined by program directors.

Job Duties:

• Provide exemplary customer service when interacting with program participants and families; may involve greeting participants and families, answering questions, directing traffic, and otherwise acting as a resource for participants
• Provide on-the-ground support for program directors as needed, including classroom assistance, monitoring jam sessions and other program activities
• Run errands on-campus as needed
• May include general office support, including printing, organizing, and distributing student schedules and written music to be used as teaching materials

Required Qualifications:

• Must be punctual and reliable with a friendly and upbeat attitude. Lateness will not be tolerated.
• Experience working with customer service, especially face-to-face.
• Familiarity with Berklee campus and key buildings and offices.
• Strong organizational skills.
• Must be available for in-person work at the Boston campus during the summer months.

Both a resume and cover letter are required to apply. Applications missing any of these materials will not be considered.

Hourly Rate: $16.45

Hiring Manager: Katarina Douglas