Server
Benihana - Mall of America
Join the Global Leader in Vibe Dining!
As a Server, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.
Key Responsibilities
- Greeting guests warmly and guide them through the Vibe Dining experience
- Provide detailed knowledge of the menu, specials, and beverage pairings
- Take accurate food and beverage orders, entering them into the POS system
- Deliver food and beverages promptly, ensuring proper presentation and accuracy
- Monitor guest satisfaction, address concerns professionally and efficiently
- Assist team members as needed to maintain a smooth and seamless service flow
- Perform opening and closing side work as assigned by the management team
- Maintain clean and organized service areas throughout the shift
- Process payments, issue receipts, and thank guests for their visit while encouraging them to return
What We're Looking For
- Previous serving experience in a high-volume, upscale dining environment preferred
- Strong knowledge of food, wine, and cocktails with a passion for hospitality
- Ability to multi-task, work under pressure, and thrive in a fast-paced setting
- Excellent communication skills and a guest-first attitude
- Ability to stand, walk, and carry trays for extended periods
- Availability to work nights, weekends, and holidays
This is more than a job—it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
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