Insights and Strategic Research Associate Managing Consultant, Ketchum Analytics

Insights and Strategic Research Associate Managing Consultant, Ketchum Analytics

About Ketchum We are a global communications consultancy with 100 years of experience. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. We work with the world’s leading brands, emerging start-ups, and everything in between. We are proud to have created some of the most celebrated and award-winning campaigns in our industry. We strive to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

Overview

Do you enjoy telling stories through data? Are you interested in solving client challenges with data? Ketchum Analytics is looking for a Manager, Consumer Research and Insights. This is a role for an experienced researcher or specialist that thrives in a fast-paced environment. The person in this role should have expertise in original survey research, be able to lead a team and manage projects from start to finish, and independently own programs.

Responsibilities

• Developing relationships with client and account teams. This includes regular and proactive one-on-one interaction with local account teams and direct correspondence with account teams and clients
• Overseeing and managing all aspects of a project largely independently, including day-to-day work, client relationships, account relationships, billing, and growth
  • Development of original, large scale/global qualitative and quantitative research studies, including writing questionnaires/interview/focus group guides, overseeing data collection vendors, and analyzing results
  • Development of research, analytics and measurement proposals
  • Analysis and reporting of findings in a way that tells a concise and clear story with the data and provides answers to the client’s main questions/objectives; presentation of results to account team and client
• Serving as a specialist and advisor in research and analysis, including:
  • Staying up to date with trends, tools and techniques and counseling clients, account teams and other research team members on methodologies, tools and best practices
  • Participating in or driving analytics projects and initiatives
  • Developing new methodologies, reports or product offerings to meet existing client needs and to drive new business
  • Determining the best methodologies and tools to use to solve client challenges and deliver impact to their business
• Work in collaboration with other specialty teams within the agency to assess and create successful social, digital and paid programs for the client.

Qualifications

• 3 to 5 years of research, analytics and/or media analysis experience; advanced degree in a relevant field desired but not necessary
• Strong orientation toward client service and teamwork
• Strong business acumen and understanding of the communications landscape
• The ability to work on multiple projects concurrently
• Strong statistical, writing, and public speaking/presentation skills
• Strong understanding of original/primary quantitative research and statistics
• Research supplier/vendor/budget management experience preferred

The salary range for this position is $85,000 to $95,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. #LI-Hybrid

What We Offer

• Hybrid Workplace: Three days a week in the office
• Robust benefits program, effective within 30 days of hire
• Paid maternity/paternity leave
• Family Forming Benefits
• Employee Recognition Program
• Generous paid time off includes vacation, wellness, and extended holiday schedule
• Various development opportunities to enhance personal and professional life
• Monthly Cell Phone & Wi-Fi reimbursement

Interested? We’ve got an opportunity for you.

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