Residential Sales Associate

Residential Sales Associate

Job Title: Residential Sales Associate

Company: CertaPro Painters of Roanoke, VA

Job Type: Full-Time | Commission-Based

Location: Roanoke, VA

Compensation: Competitive Base Salary + Commission Structure

Schedule: Monday–Friday | Some Evenings and Weekends May Be Required

CertaPro Painters® is the largest residential and commercial painting franchise in North America. Since 1992, we've been helping customers beautify their homes and properties with a focus on professionalism, attention to detail, and exceptional service. We are committed to delivering certainty of a job well done through every interaction—from consultation to project completion.

Position Overview

We're looking for a Residential Sales Associate (RSA) to meet with homeowners, provide tailored painting project proposals, and guide customers through our sales process. This is a client-facing, consultative sales role ideal for someone who thrives on relationship-building, enjoys being active in the community, and is driven by results.

Key Responsibilities

• Conduct in-home and virtual customer consultations using CertaPro's proven sales process
• Listen to customer needs and create detailed, customized proposals
• Consistently follow up with prospective clients via phone, email, or text until the job is won or declined
• Participate in local marketing efforts including door hangers, yard signs, home shows, and community events
• Maintain and update activities and customer details in our CRM system
• Prepare weekly reports and participate in goal-setting sessions and ongoing sales training
• Ensure smooth project handoffs by communicating scheduling needs to the production team
• Contact completed jobs to ensure customer satisfaction and request referrals

Qualifications

• 2+ years of sales or customer-facing experience (in-home sales or construction industry preferred)
• Valid driver's license with clean driving record
• Strong interpersonal, communication, and presentation skills
• Highly organized, goal-oriented, and self-motivated
• Strong time management and problem-solving skills
• Proficient in technology (CRM systems, Microsoft Office, tablets)
• Willingness to work occasional evenings or Saturdays during peak seasons

What We Provide

• Company vehicle
• Business phone
• Tablet or laptop for business use
• Comprehensive sales training and ongoing support
• Commission structure with high earnings potential
• Opportunity to grow within an established, respected brand

If you're passionate about sales, love working with people, and want to be part of a growing and respected organization, apply today to join the CertaPro Painters® team as a Residential Sales Associate. Compensation: $3,000.00 - $4,000.00 per month

Opportunity is knocking. Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters® brand culture. This makes each independently owned and operated CertaPro Painters® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters® franchise, as well.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.