Pharmacy Technician - Westerville, OH

Job Description

Job Description

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

PURPOSE:

To assist physician(s) at all times to ensure that each customer/patient has a positive experience. As a Pharmacy Technician, you will assist with various prescription center activities under the supervision of the physician. Assist with preparing prescribed medication for patients by filling prescriptions, counting tablets, labeling bottles, stocking products, inventory management, providing customer service, utilizing the computer systems to maintain patient profiles and insurance claims, maintain patient records, and checking patients out. Notify physician of supplies/products that need to be ordered and place orders as directed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:

• Greet all prescription center customers and provide them with exemplary customer service and assistance while maintaining customer/patient confidentiality.
• Direct contact with third parties to resolve insurance issues.
• Prepare prescribed medications by counting tablets, labeling bottles, and restock inventory.
• Calculate and measure medication.
• Verify prescriptions.
• Participate in the fulfillment process and prescription center support responsibilities.
• Ensure the proper flow and documentation of prescription fulfillment is followed at all times.
• Maintain patient profiles/records and prepare insurance forms.
• Maintain appropriate drug and supply levels.
• Maintain quality assurance standards and maintenance of required documentation.
• Complete prescription center paperwork, maintain daily/weekly/monthly reports.
• Completes additional projects and tasks assigned by Supervisor(s).

Requirements

• Active Pharmacy Technician license, registration, or certification in the applicable state at the time of hire (where required by state law).
• National Pharmacy Technician Certification (PTCB or equivalent) preferred.
• Minimum of 2-4 years of experience in a high-volume retail pharmacy environment.
• Experience with prescription fulfillment, medication dispensing workflows, and inventory management.
• Knowledge of insurance verification, prior authorizations, and pharmacy billing processes.
• Strong customer service skills with the ability to effectively assist patients and address inquiries.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with pharmacy management systems and electronic health record (EHR) platforms.
• Utilize the pharmacy software system to process transactions and resolve dispensing and billing issues, ensuring accuracy and compliance
• Strong attention to detail and commitment to accuracy, compliance, and patient safety.
• Ability to work collaboratively with providers, clinical staff, and operational teams.
• High school diploma or equivalent required; additional pharmacy-related education or training preferred.

Preferred Qualifications

• Previous experience supporting physician-dispensed medication programs or in-office prescription centers.
• Experience working in a dermatology, specialty pharmacy, or healthcare practice setting.
• Familiarity with medication inventory controls, regulatory compliance requirements, and patient assistance programs.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.