Guest Consultant

Job Description

Job Description

Under new management!
Our brand purpose is to Elevate the Lives of the People we Touch . Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. 

Benefits/Perks  
·         Flexible Scheduling 
·         Growth Opportunities 
·         Paid Training 
·         Digital Workspace 
·         Stunning Retreats 
·         Massage Heights Family Fund 
·         Employee Discounts 
·         Competitive pay with commission and bonus opportunities 

Schedule/Expected work hours  
·         6–8-hour shifts 
·         Full and part-time positions available 
·         Required 1 weekend shift 
·         Days and evening shifts available 
 
Responsibilities  
·         Educate guests confidently and effectively about services and products 
·         Achieve monthly sales targets through membership and gift card sales 
·         Provide exceptional service by listening, communicating, and responding to guest’s needs 
·         Excellent phone etiquette with an upbeat tone and strong articulation 
·         Promote the therapeutic/wellness benefits of massage therapy and skin therapy 
·         Develop and maintain positive relationships with members of the team and guests 

 
Qualifications  
·         Exceptional guest service and communication abilities 
·         Previous experience in sales, retail, or guest services is required 
·         Proficient with basic computer software and quick to learn new systems 
·         Fast learner with a positive and energetic demeanor 
·         Strong critical thinking skills, especially in resolving customer conflicts 
·         Passionate about interacting with people and consistently delivering outstanding service 
·         Thrives in collaborative team settings 
 
 
Company Values  
·         Loyal 
·         Authentic 
·         Passionate 
·         Diligent