Fire Alarm Service Technician II

Job Location Advantage - Winder, GA 30680 Position Type Full Time Travel Percentage Up to 25% Summary Responsible for performing inspection, testing, maintenance, and repair of fire alarm and life safety systems with limited supervision; ability to handle more complex troubleshooting, supports junior technicians, and serves as a knowledgeable field representative for customers and AHJ; works independently in the field, providing high-quality service while maintaining strong customer relationships. Responsibilities Perform inspections, testing, and maintenance of fire alarm systems in accordance with NFPA 72 and local codes. Troubleshoot and repair fire alarm panels, devices, and circuits. Diagnose and resolve system deficiencies and document corrective actions. Complete service reports, inspection forms, and deficiency documentation accurately and timely. Communicate system status, repairs, and code requirements to customers. Coordinate with service coordinators for scheduling and follow-up work. Assist with training and mentoring Fire Alarm Technician I or Helpers. Maintain tools, test equipment, vehicles, and inventory. Follow OSHA regulations and company safety policies. Participate in on-call rotation and emergency service response. Education and Experience High school diploma and 3-5+ years of fire alarm service or installation experience; NICET Level II in Fire Alarm Systems preferred (or ability to obtain) or required based on state; solid understanding of fire alarm systems, components, and troubleshooting; working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements; ability to read and interpret wiring diagrams, plans, and specifications. Computer Skills Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred. Physical Demands Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field-based role at commercial, industrial, and multi-family properties; exposure to varying weather conditions, noise, and electrical environments; On-call rotation and occasional overtime may be required. Benefits Medical Dental Vision Flexible Spending Accounts Voluntary Life Insurance Short-term & Long-term Disability Paid Time Off Paid Holidays 401(K) with Company Match Employee Assistance Program Employee Relief Fund Supplemental Insurance including Critical Illness, Hospitalization & Accident Equal Opportunity Employer We support and hire Veterans and we are an Equal Opportunity Employer. #J-18808-Ljbffr Century Fire Protection