Analyst, Finance Services

About us

National Grid is hiring an Analyst, for our Syracuse, NY office. This is a Hybrid Role with two days in the office per week. Wednesday and Thursday.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Responsible for the complex invoice process and meeting performance metrics. Will prioritize work to meet expectations and deliver results in line with customer and business objectives. Key contacts will include internal stakeholders including job owners, managers and other members of Centralized Services. There may also be direct external customer interactions.

Key Accountabilities

• Execute complex billing instructions and requests accurately, timely and efficiently. Will be responsible for tracking and meeting performance goals.
• Provide guidance and direction to lower-level analysts to improve billing accuracy and assist in decision making.
• Responsible for applicable Sarbanes Oxley and operational controls within assigned bill type.
• Identify, address and resolve complex billing issues. Be able to analyze themes and trends from a range of sources and systems to identify opportunities to integrate improvements across billing to minimize future billing issues.
• Develop a working understanding of the applicable regulations we operate under (example tariffs) to assist our internal customer in delivering services.
• Develop relationships with key internal and external stakeholders to obtain and share information that will benefit National Grid.
• Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area.

Qualifications

• Bachelor’s Degree in a related area preferred and/or a minimum of 2-3 years of progressive growth in business support roles.
• Excellent Microsoft Office suite and other technical skills required including Excel VLOOKUP and Pivot Tables.
• Knowledge of SAP-GUI and HANA-BI preferred.
• Strong analytical skills including the ability to effectively communicate orally and in writing to both internal and external customers.
• Familiarity with electric and gas utility accounting and finance requirements; knowledge of relevant industry practice and legislation, including developments in regulation.
• Experience in utility service billing, business activities and systems (SAP, CSS, CRS) preferred.
• Basic understanding of Relational Database Management Systems and related data management concepts preferred.

More Information

Salary

$68,000 - $80,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.