Residential Supervisor

Residential SupervisorMake a Difference Every DayWhat if your career could give you the opportunity to make a meaningful difference in someone's life every day?At Misericordia, the Residential Supervisor is responsible for ensuring the delivery of high-quality, person-centered care to residents within an assigned residential area. This role works collaboratively with a multidisciplinary team—including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs—to ensure continuity of care, regulatory compliance, and a safe, supportive living environment.The Residential Supervisor oversees daily unit operations, staff performance, scheduling, and service delivery while modeling Misericordia's mission and values.Why Join Misericordia?Meaningful work: Ensure residents receive high-quality, person-centered care within a supportive living environment.Make an impact: Model Misericordia's mission and values while overseeing daily unit operations and service delivery.Supportive team: Collaborate with a multidisciplinary team including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs.Career growth: Take advantage of professional training and opportunities to grow throughout the organization.Education support: Take advantage of tuition reimbursement and professional development opportunities.As a Residential Supervisor, You Will:Ensure the delivery of high-quality, person-centered care to residents within an assigned residential areaWork collaboratively with a multidisciplinary team to ensure continuity of care and regulatory complianceOversee daily unit operations, staff performance, and schedulingManage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplaceProvide direct care to residents as neededConduct frequent rounds throughout the shiftModel Misericordia's mission and valuesTraining and Professional DevelopmentMisericordia is committed to helping employees continue to learn and grow.You will work with experienced professionals across Misericordia while gaining hands-on experience supporting people with developmental and intellectual disabilities.What We're Looking ForHigh School Diploma requiredMinimum of one (1) year of full-time experience working with individuals with developmental disabilitiesDemonstrated professionalism, maturity, leadership, communication, and problem-solving skillsAbility to manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplaceAbility to work collaboratively with administrative staff and interdisciplinary teamsAbility to provide direct care to residentsAbility to remain on feet for extended periods and conduct frequent rounds throughout the shiftAbility to lift up to 40 lbs. unassisted and more than 40 lbs. with assistance; ability to safely operate mechanical liftsAbility to manage high-stress situations effectivelyAbility to maintain a professional appearance and positive body language to support a welcoming environmentReliable attendance and flexibility to work weekends and some holidaysCertified Medication Passer or eligible for certificationProficiency in required Misericordia software systems (e.g., AWARDS, ADP, Infinitec) and basic computer skills including typing, documentation, and data entryPayResidential Supervisor: $27.00 per hourShift DifferentialsAM Differential: Weekend +$6.00 per hourPM Differential: Weekday +$3.00 per hour; Weekend +$6.00 per hourShiftAM (7:00 am - 3:00 pm)PM (3:00pm – 11:00pm)ON (11:00pm - 7:00am)BenefitsHealth, vision, and dental insurancePaid time off401(k) with company matchingRoth 401(k) with 2% match and tax-free withdrawals after retirementTuition reimbursementReferral bonusAttendance bonusMany opportunities for growth throughout the companyVarious professional trainings offeredReferrals to state-funded resources that provide childcare supportAbout MisericordiaMisericordia Heart of Mercy is a home to over 600 children and adults with mild to profound developmental disabilities. Misericordia offers a community of care that maximizes potential for persons with mild to profound developmental disabilities, many of whom are also physically challenged.Misericordia is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.