Account Services Specialist- Grow your career!

Job Description

Job Description

Join our accounting team as an Accounts Services Specialist and take an important role in supporting the financial operations of the community associations we serve. You'll manage homeowner accounts and accounts receivable activity, respond to billing and account questions, and work closely with our Accountants to help keep association financial records accurate and up to date. Experience in community association accounting isn't required—we provide hands-on training to help you learn our systems, processes, and industry.

Immediate Benefits (No Waiting Period)

We believe in supporting our team from the start, not months down the road.

• Paid time off begins accruing on day one
• Eligibility for paid holidays from day one
• 401(k) eligibility after just 30 days

Training and Support

Great associates are developed, not just hired. Even if community association accounting is new to you, our onboarding is structured, hands-on, and designed to help you succeed.

• Step-by-step training with clear expectations
• Shadowing and support from experienced Accountants and Accounts Managers
• Ongoing mentorship and guidance
• Regular feedback to help you grow and improve

What You'll Do

• Manage accounts receivable activity for a portfolio of assigned community associations
• Oversee monthly ACH processing, lockbox and payment processing
• Review assessments and prepare statements, payment reminders, and late notices
• Track unpaid accounts and prepare them for collection as needed
• Respond to homeowner account and billing questions by phone and through our software
• Maintain accurate homeowner accounts, including ownership, address, contact, and status updates
• Process settlements, foreclosures, returned payments, and financial updates, and welcome new homeowners and associations
• Support our Accountants with the financial management of assigned associations

What You’ll Gain

This position gives you hands-on experience in community association finance and accounts receivable while working closely with experienced Accountants. You'll develop practical knowledge of homeowner accounting, payment processing, assessments, collections, settlements, and the financial processes that support community associations.

• Hands-on experience with association accounting and receivables
• Exposure to a variety of financial and account-management processes
• Guidance and support from experienced Accountants
• Opportunities to strengthen your accounting, customer service, and problem-solving skills
• Long-term stability in a growing industry

Who You Are

• Strong verbal and written communication for working with homeowners and fellow associates
• Customer-focused, professional, and comfortable assisting people with account and billing questions
• Organized and detail-oriented when updating accounts and processing correspondence
• Comfortable researching account details and using basic analytical and problem-solving skills
• Able to manage your time effectively, prioritize responsibilities, and meet deadlines
• Adaptable in a fast-paced environment and able to stay calm under occasional stressful situations
• Proficient in Microsoft Office Suite and similar account-management software

Education and Experience

• Associate's degree or equivalent from a two-year college or technical school; or
• Six months to one year of related experience or training; or
• An equivalent combination of education and experience

Compensation and Benefits

• $19 to $20 per hour starting pay
• Full-time, 40 hours per week, in-office
• 401(k) with 5% company match
• Health, dental, and vision insurance
• Paid time off and company holidays
• Professional development support

Apply Today

If you're looking for a role where you can combine customer service, attention to detail, and financial account management while learning a specialized industry, we encourage you to apply.

We provide reasonable accommodations to qualified applicants with disabilities throughout the hiring process, in accordance with the ADA.