Clinical Coordinator

Job Description

Job Description

Temporary Full Time Position Starting June 2025 through June 2026

POSITION SUMMARY:

The NEST Clinical Coordinators, working in conjunction with the NEST HUB leadership for the overall operations of the NEST HUB Consultation Program. The mission of the NEST HUB is to reduce the number of displacements in foster care by providing enhanced foster care support/consultation services & access to prevention strategies while promoting family connections and attachment. The objectives are to; Screen, and identify the need, for additional support services; provide enhanced foster care support for families and children; implement tiered-severity consultations; identify metrics for data collection and analysis and to develop policies and protocols. The Clinical Coordinator takes the lead in optimizing the clinical based consultations and referrals NEST HUB Program. This includes providing consultation of TIERS of intervention provided to the families within the CT DCF Foster Program. The Clinical Coordinator works closely with the Training Specialist to inform areas for professional development. They also work closely with the Data Specialist to institute improvements that result from continuous quality improvement initiatives. This position is up to 100% work from home, with the flexibility to work in office to fit the business needs of the company as needed.

This position will represent ABH and its services in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.

DUTIES AND RESPONSIBILITIES:

• Maintains familiarity and understanding of contract requirements related to the performance of NEST HUB Care Coordinators;
• Trained in and holds strong working knowledge of the NEST HUB functions and child serving agencies within the state;
• Develop and institute innovative solutions to optimize the operations of the NEST HUB Program. Work closely with the NEST HUB Management team to identify trends and needs; and propose and implement solutions.
• Advises on ongoing NEST HUB staff workforce requirements and training needs, and works closely with NEST HUB Director to help inform focus areas of needed professional development for the NEST HUB Program.
• Supports NEST HUB Consultants in resolving concerns with subcontracted agency partners, elevating concerns to NEST HUB Director as indicated.
• Works closely with the NEST HUB Behavioral Health Quality/Data Specialist to integrate findings from continuous quality improvement initiatives to enhance and optimize program operations.
• Promptly elevates concerns to NEST HUB Director related to any contract level and consultant performance concerns, or any other potential issue that may compromise the quality of NEST HUB service delivery.
• Other administrative duties as identified by the Program Director, including but not limited to; representing ABH and NEST HUB in the Early Childhood Community; attendance at, and/or participation in, activities related to the NEST HUB Contract, such as Early Childhood Initiatives, trainings and presentations; triage requests for NEST HUB Services and public presentations; and other duties as identified to implement and enhance the overall activities related to new or existing components of the NEST HUB Program;
• Maintains confidentiality of all client protected health information and adheres to all HIPPA related to policies and procedures;
• Performs other tasks/responsibilities as required to support the business operations;
• Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Masters Degree in the field of Mental Health;
• Clinical License required;
• 2 or more years of post-graduate work experience with children in the behavioral health and early education fields, preferably working in the field of early childhood mental health consultation.
• Demonstrated knowledge of the principles and practices involved in delivering individual child and classroom focused early childhood mental health services;
• 1-3 years of work experience in DCF (optional);
• Experience working within an evidence based service delivery model preferred.
• Experience with community engagement and in facilitating effective partnerships across disciplines.

KNOWLEDGE/SKILLS/ABILITIES:

• Strong attention to detail; ability to work on multiple tasks and meet deadlines;
• Excellent organizational skills;
• Effective communication skills, demonstrated leadership and planning skills;
• Competencies in the following areas: (Administrative, Reflective, and or Clinical) Supervision; Management; Culture, Early Childhood Development, Infant and Early Childhood Mental Health, Early Childhood Education, and Infant and Early Childhood Mental Health Consultation;
• Professional writing, training and public speaking skills;
• Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet; working within an information system preferred.
• Strong written and verbal communication skills required.
• Bilingual Candidate preferred
• Must have valid Connecticut driver’s license and reliable transportation;