Closing Advisor (Settlement Officer) - Pennsylvania

Closing Advisor (Settlement Officer)

As a Closing Advisor (Settlement Officer) with Rocket Close, you will be the main point of contact for customers and real estate agents on Pennsylvania transactions.

About the role:

• Interact and correspond as the main point of contact for buyers, sellers, and agents during the settlement process
• Manage each file from start to finish and make sure each team member is completing their workflow
• Ensure that the process stays organized and all contract contingencies are being met
• Obtain pertinent info from clients and agents for the title department to clear the title
• Deliver great customer experience while guiding clients and agents through the closing process
• Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients
• Oversee title and closing for all residential projects/clients in your market
• Managing assigned tasks for yourself and your support team
• Verifying title clearance of assigned files prior to closing
• Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency
• Reviewing closing documents prior to and after closing to ensure completeness and accuracy
• Ensure the file is balanced before sending to the funding
• Ensure that documents for recording are complete and ready to record before sending to post-closing

About you:

• A strong customer service background
• Strong written and verbal communication skills
• At least 2 years of experience as a Settlement Officer, Escrow Officer, Title Agent, or equivalent role
• Attention to detail and the ability to be organized in a fast-paced environment
• Qualia knowledge preferred, but not required

What you'll get:

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back.

About us:

Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.