Service Manager II

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Full Time Management The Lakes/Franklin Hills - MI, Southfield, MI, US

2 days ago Requisition ID: 2154

At Beacon Management, we proudly own and operate a vast portfolio of 61 residential housing communities scattered across the United States, including the beautiful states of Michigan, New York, and Virginia. Our core mission revolves around the joy and contentment of our residents, and we wholeheartedly commit ourselves to delivering exceptional customer service at every turn.

If you're hardworking and take pride in a job well done, then you should bring your expertise to Beacon Management. As a Beacon Management Maintenance Supervisor every day is rewarding! Our current opening is for The Lakes in Southfield, MI.

Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Various benefits include:

• Weekly On Call Bonus
• 14 Paid Holidays days a year!
• Up to 15 days PTO and up to 72 hours sick time per year
• Monthly Employee appreciation events!
• Company provided work uniforms and work boot allowance
• 401K Match
• Health, dental, and vision insurance

The Maintenance Supervisor will oversee and perform all routine and preventive maintenance in order to maintain the physical integrity of the community. Supervise and train maintenance personnel, handle budget planning and monitor, in partnership with the community manager, effective cost control procedures to insure budget compliance in the maintenance department.

Some Key Responsibilities:

• Oversee customer service and resident relations. Institute and manage systems for effectively handling service requests.
• Perform, delegate, oversee and inspect all maintenance tasks.
• Research, recommend and hire maintenance contractors and vendors, as necessary, and oversee their work.
• Floating duties as assigned.
• Ensure contracts, scope of work and insurance requirements are satisfied before allowing any work to begin. Oversee the project and release of payment upon completion

Qualifications:

• Previous management experience that includes plumbing, electrical, HVAC, carpentry, locksmithing and staff supervision.
• Current, valid driver’s license and proof of auto insurance – driving record must meet eligibility requirements
• Proficiency with Microsoft Office Products