Technical Surveillance Countermeasures Program Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

About the Role

We are hiring a contract TSCM Program Coordinator to take ownership of our Technical Surveillance Countermeasures (TSCM) program and mature it into a coordinated, data-driven capability that protects our people, facilities, and sensitive information across a growing global footprint.

This is a hands-on, single-threaded ownership role. You will run the program end-to-end: embedding baseline sweeps into new-build activities, keeping every office on a reliable sweep cadence, managing our TSCM service provider(s), and standing up new capabilities — an analytics pipeline to interpret scan data at scale, continuous RF monitoring for our most sensitive spaces, and a controlled validation program that measures how well our providers actually detect hidden devices.

You’ll work across Security, Real Estate, IT, Legal, and senior stakeholders, and you’ll be trusted with highly sensitive information on a strict need-to-know basis.

What You’ll Do

Own and coordinate the global TSCM program

• Serve as the single point of coordination for TSCM across all regions, business units, and facilities.
• Manage scheduling, scoping, and quality assurance for external TSCM service provider(s)
• and review their deliverables for completeness and consistency.
• Develop and maintain SOPs, sweep checklists, reporting templates, and escalation procedures aligned to recognized TSCM practice.
• Maintain access-controlled records of all sweeps, findings, and remediation, with defensible chain-of-custody for items of interest.
• Operate the escalation path for suspected or confirmed findings, coordinating with Legal,
• Investigations, and Leadership.

• Integrate TSCM into new builds and FDOB
• Partner with Real Estate, Construction/Fit-out, IT, and Project Management to make a TSCM baseline sweep a required gate in the new-build and major-renovation lifecycle.
• Ensure a clean technical baseline is captured for each new or renovated facility before occupancy.
• Confirm baseline sweeps are completed as part of First Day of Business (FDOB) activities, with sign-off recorded before the space is used for sensitive work.

Maintain the global sweep cadence

• Keep a living inventory of in-scope facilities and a master schedule ensuring every office is swept at least once every six (6) months.
• Apply risk-based tiering so higher-sensitivity locations receive greater frequency and scrutiny.
• Coordinate site access, timing, and local support across time zones with minimal disruption — and flag at-risk sites before they fall out of compliance.

Build a TSCM data analytics pipeline (Claude / LLM-assisted)

• Design and build a pipeline to ingest and normalize scan data (spectrum captures, device logs, sweep reports) into a common, queryable model.
• Compare each scan to the site baseline and to prior consecutive scans to surface new or changed signals.
• Compare signal environments across sites to characterize what is “normal” for our environment and separate ambient emitters from genuine anomalies.
• Identify and prioritize rogue/anomalous signals for analyst review, and enable historical lookback across sites and prior scans when one is found.
• Keep human analysts as the decision authority; the pipeline is decision-support, used in line
• with our data-classification and AI-usage policies.

Stand up real-time RF monitoring and alerting

• Specify, deploy, and operationalize stationary continuous RF monitoring for designated critical areas.
• Configure detection and real-time alerting for newly emerging RF emissions, tuning thresholds to balance sensitivity and false positives.
• Integrate alerts into existing security workflows and produce runbooks so Company staff can sustain the platform.

Run a covert-device validation program

• Research and procure current, representative audio/video transmitting and other test devices to use as known test articles.
• Place known test devices in Company-controlled spaces ahead of selected sweeps to measure whether providers detect and locate them.
• Score provider performance (detection rate, time-to-find, localization, reporting quality) and feed results back into provider management.

Always within strict controls: documented written authorization,

• Company-owned/controlled premises only, full compliance with wiretap/privacy/radio-emission law, no capture of unwitting individuals’ communications, and strict inventory and chain-of-custody for all test devices.

What We’re Looking For

Required

Experience: ~7–10 years in TSCM, technical security, signals/RF, or a closely related technical-security discipline.

Sector background: Experience at the government level (or government-supporting environment) and/or within a large technology or enterprise organization with a mature security program.

TSCM tradecraft: Hands-on familiarity with TSCM methodology and equipment —spectrum analyzers, non-linear junction detectors (NLJD), thermal imaging, broadband receivers, and physical/technical inspection.

RF & signals literacy: Strong understanding of the RF spectrum, common transmission methods, and how audio/video surveillance and exfiltration devices behave.

Program ownership: Track record running a multi-site security program, including vendor management and global scheduling.

Data & tooling: Comfort building data pipelines and using modern analytics / LLM tooling (e.g., Claude) for analysis; scripting ability (e.g., Python).

Discretion: Excellent judgment handling highly sensitive information on a need-to-know basis.

Vetting: Able to pass background screening; able to hold or obtain a relevant security clearance if required.

Nice to Have

• Recognized TSCM technical training and certifications, and professional security credentials.
• Experience integrating TSCM into corporate real-estate / construction lifecycles.
• Experience deploying continuous/stationary RF or spectrum-monitoring systems.
• Familiarity with evidence handling, chain-of-custody, and working with investigations and legal.
• Working knowledge of surveillance, privacy, and radio-emission laws across multiple Jurisdictions .
• Strong written reporting and executive communication.

What Success Looks Like (First 6 Months)

• A current-state assessment and prioritized roadmap delivered, and program SOPs and templates in place.
• A TSCM baseline sweep established as a documented gate in the new-build / FDOB
• process.
• A complete facility inventory, risk tiering, and a master 6-month sweep schedule with adherence tracking.
• A working analytics pipeline surfacing anomalies across sites, and real-time RF monitoring piloted in at least one critical area.
• A documented covert-device validation methodology, with a first exercise completed and a provider scorecard produced.

Compensation

Estimated Pay Range: 116500.00 - 190000.00 USD/year

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.