RCM Performance Analyst

Join the Team Modernizing Medicine At ModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: * Consistently ranked as a Top Place to Work * 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year" * 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties * Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is hiring an RCM Performance Analyst who will play a crucial role in optimizing ModMed's revenue cycle operations through data analysis, process improvement, and strategic collaboration. This individual will contribute to maximizing revenue realization and ensuring financial health. Your Role: * Conduct in-depth data analytics to identify trends, issues, and opportunities within the revenue cycle, encompassing all stages from patient registration to claims resolution. * Lead and support process improvement initiatives aimed at enhancing efficiency, accuracy, and compliance within RCM. * Collaborate effectively with cross-functional teams, including billing, coding, and product, to resolve complex revenue cycle problems and implement sustainable solutions. * Communicate findings, recommendations, and progress clearly and concisely to various stakeholders, both verbally and in written reports. * Utilize strong analytical thinking to interpret financial data, identify root causes of discrepancies, and propose actionable strategies. * Proactively identify areas for continuous improvement within RCM processes and propose innovative solutions. * Take initiative to investigate and resolve revenue cycle challenges, often working independently to drive projects forward. * Contribute to the development and implementation of revenue cycle strategies that align with organizational goals. * Track and present outcomes of recommendations and impact on revenue. * Demonstrate excellent problem resolution skills to address and mitigate revenue cycle roadblocks. * Work independently on assigned projects and tasks, while also fostering a collaborative environment. Skills & Requirements: * Bachelor's degree in Finance, Healthcare Administration, Business, or a related field. * Minimum of 3-5 years of experience in Revenue Cycle Management (RCM) within a healthcare setting. * Proven experience with data analytics tools and methodologies. * Demonstrated ability in analytical thinking and problem resolution. * Excellent communication and collaboration skills, with the ability to convey complex information clearly. * Strong understanding of continuous improvement principles and experience leading process improvement initiatives. * Ability to work independently, take initiative, and manage multiple priorities effectively. * Experience in strategy development related to revenue cycle optimization is highly desirable. ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States * Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, * 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. * Generous Paid Time Off and Paid Parental Leave programs, * Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, * Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, * Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, * Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, * Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (View email address on click.appcast.io). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.