Patient Education Manager, RERT NF1 PN/HPP, Rocky Mountain (AZ, UT, OR, WA, ID, WY, MT, ND, SD)

The NF1 PNand HPP Patient Education Managers (PEMs) are an empathetic and trusted educational resource for NF1/HPP patients and families. They are responsible for engaging with the local NF1 and HPP patient community via 1:1 meetings; conducting unbranded and branded patient education at scale through programs; and (in close collaboration with Alexion’s Patient Advocacy team) partnering with local and regional NF1 and HPP advocacy groups to further raise awareness of NF1 and HPP burden, disease progression, and treatment. In addition to these responsibilities, PEMs also refer patients and caregivers to Case Managers for case management support when starting on Alexion therapy and connect the NF1 and HPP community, as appropriate, to local advocacy networks and approved resources to best support patients and their families through the treatment journey. Developing, in close partnership with Alexion Patient Advocacy and NF1PN and HPP brand marketing, a regional patient engagement plan that strategically supports commercial priorities

• Coordinating frequently with key cross functional partners to execute local patient outreach compliantly and effectively (e.g.: Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, Patient Services, etc.)
• When possible, conducting impactful in-person or virtual educational events on behalf of Alexion to deliver disease and product information at scale
• Working in partnership with RAMS on educating offices on the PEM role and OneSource via inservices both live and virtually
• Building a robust rare disease network of NF1 PN and HPP advocates via active participation in local advocacy events to identify educational needs, raise disease awareness, and promote patient empowerment
• Delivering on data driven performance objectives and effectively tracking and communicating year-to-date progress to cross functional partners and Alexion leadership

Ability to adapt quickly and commitment to react positively to frequent change in a high-energy, fast paced environment

• Ability to travel 60-80% of time, including evenings and weekends. At least three years field-based experience in account management, patient education, or sales
• Understanding of community engagement groups and non-profit organizations
• Familiarity with relevant legal and regulatory components of the pharmaceutical and biotech industries; Bilingual, fluent in reading and speaking Spanish

The annual base pay (or hourly rate of compensation) for this position ranges from $135,332 to $202,998. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.