Medical Leaves Case Management Consultant

The Opportunity

Cornell University is seeking an experienced Medical Leaves Case Management Consultant to coordinate the case management needs of employeesutilizingvarious disability and leave programs within the endowed and contract colleges.This role oversees a broad portfolio of programs, including self-insured and State Insurance Fund workers' compensation plans, short- and long-term disability programs, FMLA, and related wellness and occupational health initiatives. The position requires thoughtful, proactive case management within Cornell's uniquely complex academic and employment environment, while providing guidance to HR staff, managers, and employees on university policies, state and federal regulations, and sensitive medical/employment situations.

Key Responsibilities:

• Manage and coordinate case management for employees using disability and leave programs (short-term medical leave, workers' compensation, long-term disability, FMLA, etc.).

• Provideexpert guidance to HR staff, managers, and supervisors on university policies, procedures, and state/federal regulations regarding leave programs.

• Assistfaculty, staff, and supervisors in navigating complex medical/employment situations and offer tailored counseling and recommendations.

• Collaborate with third-party vendors and treatment providers to deliver proactive and comprehensive case management support.

• Maintain knowledge of associated support programs (occupational health, wellness programs) to aid academic appointees.

This is a full-time (40 hours/week), endowed position that is based in Ithaca, NY. This position follows a hybrid work arrangement, with an expectation of on-campus presence as business needs require; it is not a fully remote role. This hybrid work arrangement is subject to change at any time. Typical work hours are 8:00am to 4:30pm Monday through Friday.

About Medical Leaves Administration

When health issuesimpactthe ability to work, Cornell's Medical Leaves Administrationis responsible forcoordinating many campus resources that can enhance the health and well-being of all faculty and staff and maximize the quality of working life while minimizing the negative impact of illness and disability. Additionally, the office provides complex case management, addressing challenging situations that require tailored solutions and coordination among multiple stakeholders.

What We Need

We are seeking a team member who is empathetic, collaborative, organized, and detailed oriented. Additionally, you will have:

• ABachelor'sdegree and 3 to 5 years relevant experience or equivalent combination

• Well-developed counseling skills.

• Ability to listen carefully and makean appropriate recommendationto often complex problem and/or policy interpretation.

• Exceptional interpersonal relations, customer serviceskillsand professional attitude necessary.

• Excellent communication skills with a wide variety of constituents.

• Strong writing skills including drafting, editing, and proofing.

• Experienced inmaintainingconfidential files.

• Demonstrated initiative, anda high levelof professionalism, organizational ability, and confidentiality.

• Exercise independent judgment and decision-making in responding to high priority situations and medical leave situations as they arise; and take initiative to research issues and advance projects.

• Ability to prioritize and managenumerouscases at one time.

• Flexible and adaptable with ability to work well with shifting priorities and within a team environment.

• Strong understanding of higher education as a workplace.

• Skills in using Microsoft Word, Excel, and PowerPoint.

• Knowledge of federal and state employment and disability/medical leave laws.

A cover letter and resume arerequiredfor consideration for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. The university reserves the right tomodify, suspend,revokeorterminatethe hybrid work arrangement at any time.

• This position is based in Ithaca, New York.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retailbrands. We invite you to follow this link to get more information about our benefits:Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day,Thanksgivingand the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility forobservingfaiths and traditions we also offer twoadditionalfloating holidays. Learn more about our generous leave provisions:Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits:Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa Sponsorship is not available for this position.

University Job Title:

Benefits Specialist III

Job Family:

Human Resources

Level:

F

Pay Rate Type:

Salary

Pay Range:

$75,528.00 - $87,776.00

Remote Option Availability:

Hybrid

Company:

Endowed

Contact Name:

Jamie Doss

Contact Email:

View email address on click.appcast.io

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines :

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email View email address on click.appcast.io.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice View phone number on click.appcast.io, or email at View email address on click.appcast.io.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing View email address on click.appcast.io.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-06-03