Customer Service & Logistics Representative

Job Description

Job Description

We are hiring for a Customer Service & Logistics Specialist on behalf of our client, a premier technology integration firm, where you will drive exceptional client experiences and ensure seamless inventory operations. If you are someone with great customer service with experience working in a light industrial setting, apply today!

Compensation: $23.00 - $25.00/Hour
Location: Ashburn, VA
Schedule: Monday - Friday, 8:00 AM – 4:00 PM

Responsibilities

• Answer incoming phone calls, address client inquiries with high professionalism, and accurately schedule service and delivery appointments.
• Transcribe service notes, update customer account records, process service requests, and perform general office support duties.
• Receive inbound equipment shipments, uncrate freight, inspect incoming stock against delivery manifests, and log inventory accurately into the system.
• Use pallet jacks and hand trucks to move incoming stock, organize warehouse shelves, and stage outbound equipment and parts for project deployments.
• Safely operate company vehicles to pick up or deliver urgent parts and supplies to regional project sites as needed. (once converted)

Qualifications and Key Skills

• Prior experience in retail counter sales (e.g., Home Depot, Lowe's, specialty retail), front-desk administrative support, or hybrid office/dock roles.
• Familiarity with basic receiving, inventory verification, and staging processes; comfortable working in a dock or warehouse setting.
• Strong verbal and written communication skills, polished phone presence, and proficiency with basic administrative software and scheduling systems.
• Ability to remain active throughout the shift, work on your feet, and safely lift up to 50 lbs.

Benefits: For more details on Pride Staff’s Benefit offerings visit:

\nCompany Description

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!

Company Description

Our mission:\r\nConsistently provide client experiences focused on what they value most.\r\n\r\nAt PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!