Marketplace Call Center Leader: Scale Revenue & AI
United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is seeking a Director of Call Center Operations to lead the strategy and performance of their Marketplace contact center. This senior leadership role focuses on maximizing revenue, customer experience, and efficiency across a BPO-operated contact center. The ideal candidate will have extensive experience managing B2C contact centers, a strong grasp of data-driven performance management, and excellent leadership skills. Comprehensive benefits, including health coverage, generous PTO, and a 401(k) match, are provided. #J-18808-Ljbffr United Cerebral Palsy of Georgia
Vacancy posted 21 hours ago
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