24/7 Service Desk Director - Mission-Critical IT Leader
Rividium Inc
RiVidium is seeking a Service Desk Director in Alexandria, Virginia to lead 24/7/365 service desk operations supporting military community and family policy. Responsibilities include overseeing ticket flow, customer experience, and guiding SOP development. The ideal candidate will have a Bachelor's degree and skills in communication, teamwork, and documentation within a mission-focused environment. This position requires shift-based support including nights and weekends, and is contingent upon contract award. #J-18808-Ljbffr
Vacancy posted 3 days ago
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