Marketing Communications Specialist

Q2 Communications Team Member

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is a mission-driven company focused on building strong and diverse communities by strengthening their financial institutions. To help fulfill this mission and commitment to the community, we seek an energetic, talented, experienced and passionate communications team member who will help execute against our external communications strategy. The Marketing Communications Specialist reports to the Manager, Marketing Communications and will help manage our public relations and thought leadership strategy and deliverables and will play a critical role in developing and executing our third-party paid media and advertising strategy.

Responsibilities:

• Works closely with the Manager, Marketing Communications to determine PR needs across assigned lines of business (LOBs) - announcements, PR campaigns, etc.
• Manages a comprehensive PR calendar to ensure appropriate coordination with stakeholders, important deadlines are met, and the entire team is taking advantage of critical PR opportunities
• Brings exceptional writing skills to every deliverable, from press releases and award applications to thought leadership content and media pitches, with the ability to adapt tone and style across audiences, formats, and channels while consistently reflecting Q2's brand voice
• Collaborates with subject matter experts to identify and develop thought leadership angles, speaking topics, and story opportunities for external market positioning
• Develops and executes third-party paid media and advertising strategy, including sponsored content, trade media placements, and related opportunities that support brand discoverability
• Builds and maintains relationships with trade media, industry influencers and relevant contacts to advance Q2's share of voice in priority categories
• Coordinates with a PR agency and internal stakeholders to ensure communicates are integrated into broader PR calendars and integrated marketing campaigns
• Tracks and reports on PR and paid media performance metrics, including earned media outcomes, award wins, and share of voice, to inform ongoing strategy and demonstrate program impact

Experience and Knowledge:

• Typically requires a Bachelor's degree in Marketing, Business, Communications, English or a related degree and a minimum of 5+ years of related experience
• Experienced communications professional that is passionate with a high degree of empathy. Someone who cares about and values the role of communications to win the hearts and minds of our people
• Eagerness to learn and develop new PR and social media skills
• Ability to take what has been learned and apply it daily
• Strong interpersonal skills, and one must be comfortable in front of C-level executives
• An exceptional writer with the ability to create compelling messages that effectively and clearly communicate to target audiences
• Deep understanding of social media platforms and their ever-changing features and functionalities
• Keenly aware of the importance of diversity, equity and inclusion as an essential element of communications best practice
• Creative and proactive in bringing new ideas and approaches to better achieve the goals and objectives of the program
• Ability to think strategically, create compelling and interesting PR and social media campaigns, and report on results
• Must have the ability to build a strong relationship with cross-functional teams quickly
• Strong attention to detail and organizational skills are a must
• A "team player" who is results-oriented
• Superior collaboration and interpersonal skills and the ability to interface with all levels of management. Ability to project a confident leadership image to peers and management

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness:

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – "You Earned it"

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements