Order Entry Specialist

About Gibson

Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets - all the essentials needed for prep, cooking, dining, and entertaining.

For over 40 years and spanning four generations as a respected and trusted family-owned company, Gibson Homewares has developed a portfolio of brands across multiple categories.


Based in Los Angeles , Gibson is known for delivering product lines with style and value for the global retail marketplace. Gibson's legacy brands include Gibson Elite, Gibson Home, and Soho Lounge. In addition, Gibson is a driving force behind global brands such as Martha Stewart, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, Sur La Table and Peanuts.


At Gibson, PEOPLE ARE THE #1 PRIORITY . Gibson is always looking for new talent to join our growing team.


For more information, visit us at
Job Title: Order Entry Specialist
Location: Los Angeles, CA (In-Office, Monday-Friday)

Position Summary

We are seeking a detail-oriented Order Entry Specialist to support order processing and data entry within our corporate office. This role is responsible for accurately entering customer orders into our Oracle ERP system , supporting order workflow operations, and performing general administrative and clerical duties as needed.

Experience with EDI (Electronic Data Interchange) is highly preferred, especially for candidates familiar with interpreting raw EDI data and supporting trading partner setups.
Key Responsibilities

• Enter and process customer orders in Oracle ERP
• Review and accurately input order data with a high level of attention to detail
• Support EDI order processing and assist with interpreting raw EDI data (preferred)
• Assist with testing EDI transmissions and maintaining documentation for trading partner setups (plus)
• Coordinate with internal teams, including IT, to support EDI data flow and issue resolution
• Analyze customer order requirements and ensure proper processing workflows
• Maintain organized records, reports, and order documentation as needed
• Perform general office support tasks (filing, scanning, copying, data entry, typing)

Requirements

• 2+ years of order processing or order management experience
• Experience with Oracle ERP or similar ERP systems preferred
• EDI knowledge strongly preferred (order processing, data interpretation, or transmission testing)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong attention to detail and accuracy with data entry and numbers
• Excellent communication and interpersonal skills
• Ability to prioritize tasks in a fast-paced office environment
• Highly organized, dependable, and quick to learn new systems

Preferred Skills (Nice to Have)

• EDI transaction analysis or trading partner setup experience
• Experience working with IT or technical teams on data workflows
• Familiarity with supply chain or order fulfillment processes