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Field Service Technician

$32 - $40 per hour

MSS Americas Inc

Your role

Job Summary:


The Service Technician is responsible for installing, commissioning, maintaining, and troubleshooting Nitrogen Generation Systems at customer sites. The role requires strong technical knowledge of high-pressure gas systems, pneumatics, and air compressors. Thetechnician must ensure high-quality service delivery, adhere to preventive maintenance schedules, and manage parts inventory efficiently. This position involves extensive travel within the U.S. and occasional international travel, with a focus on safety, quality, andcustomer satisfaction.


Key Responsibilities:

  • Install, repair, commission, and troubleshoot Nitrogen Generation Systems andrelated machinery.
  • Conduct routine preventive maintenance and testing, recording quality checks perestablished procedures.
  • Diagnose and repair mechanical and electrical issues, including working with controlsystems, I/O modules, servo amplifiers, and electrical components.
  • Provide basic operational and safety guidance to customers regarding nitrogensystems.
  • Complete detailed service reports for each job performed.
  • Manage parts inventory and ensure proper documentation of all service activities.
  • Work at customer locations.
  • Support continuous improvement initiatives by adhering to high standards of qualityand safety.


To succeed, you will need

Qualifications & Skills:

  • 1-3 years of hands-on experience field service of large machinery, machine toolinstallation, repair or preventative maintenance.
  • Strong electrical and mechanical troubleshooting skills.
  • Ability to read and interpret technical manuals, schematics, and CAD drawings.
  • Excellent communication, customer service, and interpersonal skills.
  • Valid driver's license with a clean driving record.
  • Willingness and ability to travel domestically from Monday through Friday, includingovernight stays within the U.S., with occasional international travel when required.
  • Ability to work independently and manage multiple service calls efficiently.
    Physical Requirements:
  • Capable of lifting and carrying parts or equipment weighing up to 70 pounds.
  • Frequent standing, walking, bending, kneeling, and climbing ladders.
  • Able to perform tasks in confined spaces and in various environmental conditions(indoor/outdoor, varying temperatures, exposure to dust/noise).
  • Extended periods of physical activity during installation, maintenance, andtroubleshooting.
  • Must wear PPE (gloves, safety glasses, ear protection, harnesses) as required.
  • Ability to work safely in potentially hazardous environments, including electricalhazards and moving machinery


Work Environment & Conditions:

  • Field-based role requiring extensive travel and on-site customer interaction.
  • Exposure to loud noises, bright laser lights, and physical hazards.
  • Work hours may vary, including evenings and weekends, depending on serviceneeds.
  • The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.


Additional Notes:

This position plays a critical role in customer satisfaction and operational excellence. The ideal candidate will be proactive, safety-conscious, and adaptable to diverse workingconditions and technical challenges.

This position requires a person who is comfortable working independently in diverseenvironments, often at heights or confined spaces, and who can handle physical demandsassociated with on-site service work. The ability to maintain professionalism, safety, andtechnical excellence in all situations is essential for success in this role.


Work Environment:

  • Field-based role requiring travel and on-site customer support.
  • Exposure to loud noises, bright laser lights, and potential safety hazards.
  • Work may involve irregular hours, including evenings and weekends, depending oncustomer needs.


In return, we offer
  • Choose your career with us!

    Drive your Career, Explore Opportunities, Realize your Passion . . .

    Attractive benefits Include:

    • Flexible benefits plan including medical, dental, and vision.
    • Generous 401 (k) retirement plan match in addition to an automatic contribution.
    • Competitive paid time off and sick time.
    • Life & Disability insurance.
    • Paid training
    • Excellent paternal, adoption, and maternal leave.
    • Equipped with a company vehicle, laptop, cell phone and uniform.
    • $32hr - $40hr. Salary based on knowledge, skills, and experience, $66,560-$83,200 anually.Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.




Job location

Remote position
This role is remote full timetraveling the country.

#HOY

Contact information

Talent Acquisition Team: Tachelle Peeples

Vacancy posted 9 hours ago
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